Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Firefox Setup as non-administrator: Annoying error message when installing

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó SoftwareRat

more options

Hello, i have a automatic script what do anything uhhhh automatic. It installs Firefox too.

However, when installing, I get this error message (see image): If you press OK Firefox will be installed, but every time you install this error message keeps coming up and that makes my script a bit bad.

Please no other answers as a possible solution, thank you.

Attached screenshots

All Replies (3)

more options

Windows cannot access the specified device, path, or file ... https://support.microsoft.com/en-us/kb/2669244

Helpful?

more options

The filepath that shows in the screenshot shows a very unlikely location in "AppData\Local" for the firefox.exe file, so it is possible that the updated didn't finish properly.

Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.

  • do NOT remove "personal data" when you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including personal data in profiles created by other Firefox versions

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
  • it is important to delete the Firefox program folder to remove all the files and make sure there are no problems with files that were leftover after uninstalling

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then you can create a new profile as a quick test to see if your current profile is causing the problem.


Reinstall Firefox

Helpful?

more options

cor-el said

The filepath that shows in the screenshot shows a very unlikely location in "AppData\Local" for the firefox.exe file, so it is possible that the updated didn't finish properly. Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release. If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.
  • do NOT remove "personal data" when you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including personal data in profiles created by other Firefox versions
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
  • it is important to delete the Firefox program folder to remove all the files and make sure there are no problems with files that were leftover after uninstalling
Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data. If you keep having problems then you can create a new profile as a quick test to see if your current profile is causing the problem.

Reinstall Firefox

Problem: Thats a VM where Firefox was never installed

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.