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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox updated and all of my browsing history, bookmarks, and passwords are gone (Mac)

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  • Freagra is déanaí ó aledwards227

aledwards227
aledwards227
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This morning I got onto my Mac to find that Firefox was not playing my streaming services (such as Hulu), so I restarted the browser to find that all of my tabs, bookmarks, and passwords were completely gone. I cannot recover them in anyway and this is extremely upsetting as most of it was for my grad school work. If anyone has anyway of helping or recovering this information, I would greatly appreciate any help!

This morning I got onto my Mac to find that Firefox was not playing my streaming services (such as Hulu), so I restarted the browser to find that all of my tabs, bookmarks, and passwords were completely gone. I cannot recover them in anyway and this is extremely upsetting as most of it was for my grad school work. If anyone has anyway of helping or recovering this information, I would greatly appreciate any help!

Réiteach roghnaithe

If you lost personal data then it is possible that a new default-release profile folder has been created.

See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

See also:

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All Replies (4)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Réiteach Roghnaithe

If you lost personal data then it is possible that a new default-release profile folder has been created.

See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

See also:

aledwards227
aledwards227 Úinéir na ceiste
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This was a lifesaver!!! I cannot thank you enough!

cor-el said
If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile": You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using. See also: