Hello My FIle doesent Turn on
All Replies (2)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
Try to rename the cert9.db file (cert9OLD.db) and remove the previously used cert8.db file in the Firefox profile folder with Firefox closed to remove intermediate certificates and exceptions that Firefox has cached.
If this has helped to solve the problem then you can remove the renamed cert9OLD.db file.
Otherwise you can undo the rename and restore cert9.db.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder