Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Outlook will not display e-mail in a new window

more options

If I double click a e-mail in (OUTLOOK). A new window opens but nothing displays. If I use my e-mail in IE it works ok. This is a Firefox browser problem. I have tried many options in options none will work. Thank-you for your support

If I double click a e-mail in (OUTLOOK). A new window opens but nothing displays. If I use my e-mail in IE it works ok. This is a Firefox browser problem. I have tried many options in options none will work. Thank-you for your support

Réiteach roghnaithe

Hi, You better refresh the firefox and check. type about:support in your address bar to bring up the Troubleshooting Information page. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported. Click Finish and Firefox will reopen.

Thank you.

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

Hi, You better refresh the firefox and check. type about:support in your address bar to bring up the Troubleshooting Information page. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported. Click Finish and Firefox will reopen.

Thank you.