Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When downloading a file, the option "save as type" is greyed out. This doesn't happen with Chrome. Browser resting worked for few downloads only.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó cor-el

more options

OS : Windows 7 Ultimate (64 bit). Mozilla Firefox version : 75.0 ( 64 bit)

Attached screenshots

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.