Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

With Waterfox 2020.03 why can't I see the thumbnail pictures in Google Photos albums?

  • 6 fhreagra
  • 1 leis an bhfadhb seo
  • 56 views
  • Freagra is déanaí ó FredMcD

more options

Starting a few days ago, the thumbnail images in Google Photos albums 'vanished' - see the screenshot. The same thing happened in a Chrome browser, but I upgraded to the latest Chrome version, and that fixed the problem with that browser. Waterfox is still compromised in this regard. (Per the second screen shot, the 'album covers' images are OK, and if you click on a 'blank' thumbnail in an album, the corresponding image loads.) Any clues here, folks? Thank you . . .

Starting a few days ago, the thumbnail images in Google Photos albums 'vanished' - see the screenshot. The same thing happened in a Chrome browser, but I upgraded to the latest Chrome version, and that fixed the problem with that browser. Waterfox is still compromised in this regard. (Per the second screen shot, the 'album covers' images are OK, and if you click on a 'blank' thumbnail in an album, the corresponding image loads.) Any clues here, folks? Thank you . . .
Attached screenshots

All Replies (6)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

the right venue for Waterfox support is here: https://www.reddit.com/r/waterfox/

more options

I did as suggested, thank you, no change in the problem. Other than popups, no content blocking.

more options

I also posted this on a Google Photos help forum. No solutions there, yet.

more options

Thank you for pointing me in the right direction, philipp. I wish, when I go Help > Waterfox Help, I'd go to the Waterfox page you linked, instead of the Firefox Support page. Confusing.

more options