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Firefox stuck in restart required loop after update

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I was on nightly and today I guess my friendly IT admin pushed a system policy that blocked the firefox binary from updating itself. Since then, I have been stuck in this restart required loop.

No matter what version of firefox I launch, I get prompted to restart because firefox was updated in the background and it's basically stuck like that.

I have disabled the antivirus service completely, deleted my nightly installation, purged my regular installation through apt, installed nightly at a different path, deleted .mozilla etc.

I keep getting these errors when I launch firefox from any installation in a terminal:

###!!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv ###!!! [Parent][MessageChannel] Error: (msgtype=0x370061,name=PContent::Msg_RefreshScreens) Channel error: cannot send/recv ###!!! [Parent][MessageChannel] Error: (msgtype=0x370043,name=PContent::Msg_SetXPCOMProcessAttributes) Channel error: cannot send/recv [Parent 16887, Main Thread] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/workspace/build/src/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 19 ###!!! [Parent][MessageChannel] Error: (msgtype=0x370034,name=PContent::Msg_UpdateSharedData) Channel error: cannot send/recv [Parent 16887, Main Thread] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/workspace/build/src/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 19 ###!!! [Parent][MessageChannel] Error: (msgtype=0x370034,name=PContent::Msg_UpdateSharedData) Channel error: cannot send/recv [Parent 16887, Main Thread] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/workspace/build/src/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 19 ###!!! [Parent][MessageChannel] Error: (msgtype=0x37001B,name=PContent::Msg_RegisterChrome) Channel error: cannot send/recv ###!!! [Parent][MessageChannel] Error: (msgtype=0x370033,name=PContent::Msg_RegisterStringBundles) Channel error: cannot send/recv [Parent 16887, Main Thread] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/workspace/build/src/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 19 ###!!! [Parent][MessageChannel] Error: (msgtype=0x37003D,name=PContent::Msg_AppInfo) Channel error: cannot send/recv ###!!! [Parent][MessageChannel] Error: (msgtype=0x37003E,name=PContent::Msg_RemoteType) Channel error: cannot send/recv

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All Replies (3)

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I don't know whether this is relevant to Linux.

On Windows, there is a folder containing staged updates that you can remove in cases of an update loop. Instead of being on the main profile path, it is on a secondary path:

C:\Users\username\AppData\Local\Mozilla\updates

On Linux and Mac, it may be in the program folder, judging from this old thread:

https://support.mozilla.org/questions/993389

Can you find and remove that?

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Is this about Firefox on Windows, because on Linux you normally do not have security software installed that comes in the way ?

Did you try to reboot the computer ?

I assume that you can't start Firefox once as an administrator (root user) to see whether that fixes this issue ?

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I tried deleting the firefox folder and going to a fresh firefox nightly install but that didn't help

cor-el said

Is this about Firefox on Windows, because on Linux you normally do not have security software installed that comes in the way ? Did you try to reboot the computer ? I assume that you can't start Firefox once as an administrator (root user) to see whether that fixes this issue ?

It's on my work PC, so IT chose to install a security software

Helpful?

Cuir ceist

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