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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox deleted 10+ years of bookmarks and passwords because of a new update

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Hello, as in my title, all of my bookmarks from the last 10+ years have been deleted with this weird profiles update that happened. It told me to create a profile, I did, and then it took me to a browser that had none of my bookmarks or toolbar and had nothing in the backups at all. Am I completely screwed by the update or is there any way to restore?

Hello, as in my title, all of my bookmarks from the last 10+ years have been deleted with this weird profiles update that happened. It told me to create a profile, I did, and then it took me to a browser that had none of my bookmarks or toolbar and had nothing in the backups at all. Am I completely screwed by the update or is there any way to restore?

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Hi chelamont, Try this fix:

Recover user data missing after Firefox update https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win10:fx73