Recent answers to Firefox has stopped working in Windows 8.1https://support.mozilla.org/ga-IE/questions/12798472020-06-02T01:48:46-07:00Roland Tanglao said
Hi Keith:
Sorry that it's crashing for you!
I believe this will be fixed in 2020-06-02T01:48:46-07:00capotyra.brasilhttps://support.mozilla.org/ga-IE/questions/1279847#answer-1318231<em><p>Roland Tanglao <a href="#answer-1291202" rel="nofollow">said</a></p></em>
<blockquote>
Hi Keith:
Sorry that it's crashing for you!
I believe this will be fixed in Firefox 73.0.1. which is currently scheduled to be released Tuesday February 18. In the meantime you can try Firefox 74 beta which I believe has a fix for your problem:
<a href="https://www.mozilla.org/en-US/firefox/channel/desktop/" rel="nofollow">https://www.mozilla.org/en-US/firefox/channel/desktop/</a>
Cheers!
...Roland
</blockquote>
<h1 id="w_">=</h1>
<p>Dear Roand
</p><p>Can you help me? My Windows 8.1 notebook does not open my Firefox, which is perfectly up to date and in order. It happens every other day! It's intolerable! I will apreciate for any help. I am new here, so, how can I get the answer? Thanks!
</p><p>Capotyra
</p>Hello Roland.
I was able to open Firefox and download release 73.0.1. Rebooted my laptop and Firefo2020-02-17T23:26:24-08:00kraryhttps://support.mozilla.org/ga-IE/questions/1279847#answer-1291354<p>Hello Roland.
</p><p>I was able to open Firefox and download release 73.0.1. Rebooted my laptop and Firefox is working properly again.
</p>Hi Keith:
Sorry that it's crashing for you!
I believe this will be fixed in Firefox 73.0.1. which i2020-02-17T08:45:46-08:00rtanglaohttps://support.mozilla.org/ga-IE/questions/1279847#answer-1291202<p>Hi Keith:
</p><p>Sorry that it's crashing for you!
</p><p>I believe this will be fixed in Firefox 73.0.1. which is currently scheduled to be released Tuesday February 18. In the meantime you can try Firefox 74 beta which I believe has a fix for your problem:
<a href="https://www.mozilla.org/en-US/firefox/channel/desktop/" rel="nofollow">https://www.mozilla.org/en-US/firefox/channel/desktop/</a>
</p><p>Cheers!
</p><p>...Roland
</p>I do not use neither 0patch Agent nor GDATA.
2020-02-13T23:24:07-08:00kraryhttps://support.mozilla.org/ga-IE/questions/1279847#answer-1290161<p>I do not use neither 0patch Agent nor GDATA.
</p>Hi Keith, sorry to hear about this problem, and thank you for the crash info. A BEX error is a memor2020-02-13T22:46:21-08:00jscher2000https://support.mozilla.org/ga-IE/questions/1279847#answer-1290151<p>Hi Keith, sorry to hear about this problem, and thank you for the crash info. A BEX error is a memory violation, sometimes indicating a malware infection, sometimes indicating that protective software that hooks into applications didn't work as intended.
</p><p>Some security software is incompatible with Firefox 73. Problems have been confirmed with 0patch Agent and GDATA, and we may learn of more. Do you use either of those?
</p><p><a href="https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed" rel="nofollow">https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed</a>
</p>