Beta channel update to 73.0b11 has left me unable to type into the address bar
For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10.
Since that update I am unable to edit the contents of the address bar unless I launch a Private Window, where the problem doesn't occur.
I have tried using the "Restart with Add-ons Disabled..." option from the Help menu but the problem remains.
I am running on Windows 10, 64-bit, [Version 10.0.18363.592], with all the latest Microsoft updates.
Réiteach roghnaithe
Ok, I think the next step is just to try opening it with a new profile. There might be something wrong with the current one. Especially if it works in private mode. It isn't just add-ons that can break things...
You can manage profiles with these instructions: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_manage-profiles-when-firefox-is-open
Hopefully, that works. If it does, the simplest thing would be to migrate to a new profile and import/sync all your bookmarks and history over.
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Hello,
If you go to customize and add the search bar to the main toolbar, does the search bar work or does it fail also?
If you go to customize and reset, does this fix things?
Hopefully, this will help us get to the bottom of things.
Search bar works fine. I can type text into it and edit what I type.
Using the Reset button from Customize removed the Search bar as expected, but the Address bar still doesn't accept keystrokes.
Réiteach Roghnaithe
Ok, I think the next step is just to try opening it with a new profile. There might be something wrong with the current one. Especially if it works in private mode. It isn't just add-ons that can break things...
You can manage profiles with these instructions: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_manage-profiles-when-firefox-is-open
Hopefully, that works. If it does, the simplest thing would be to migrate to a new profile and import/sync all your bookmarks and history over.
I haven't seen an update to 73.0b12 yet for the Beta channel (DE has been updated to 73.0b12), so I'm curious whether there have been problems with Firefox 73 beta.
Keep in mind that the Beta update channel can have (temporary) issues and isn't guaranteed to be stable, so be prepared for issues and have a release version installed with its own profile for fallback.
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
I created a new profile and with this the address bar was no longer behaving as a read-only textbox. So I relaunched the bad profile, connected it to the new Firefox account I'd had to set up when opening this support ticket, and told it to participate in sync. When it had completed the initial sync I closed it, restarted with a new profile, connected that to my account and told it to sync. Apart from mot replicating the pinning of some of my tabs, this has brought over my history, passwords, open tabs etc.
Thanks for your help.