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Can't remove second FF account login

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user2000779
user2000779
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Hi

Today I downloaded FF at work, made a FF account using my personal email account and created a load of work related bookmarks and passwords etc. Got home and downloaded FF on my mac and realized when I signed in that I got all my work related passwords and bookmarks etc. That is all useless to me as it's behind a private network.

So, I thought I'll create two FF accounts, 1 for work, 1 for personal. So I added a second email (my work email) to my FF account. Then made that work email my primary email and deleted the secondary email account (my personal email).

But the problem is that I can't use my supposedly deleted non associated personal email to create another FF account. Every time I do, it says "Primary account email required"

So what do I do

Hi Today I downloaded FF at work, made a FF account using my personal email account and created a load of work related bookmarks and passwords etc. Got home and downloaded FF on my mac and realized when I signed in that I got all my work related passwords and bookmarks etc. That is all useless to me as it's behind a private network. So, I thought I'll create two FF accounts, 1 for work, 1 for personal. So I added a second email (my work email) to my FF account. Then made that work email my primary email and deleted the secondary email account (my personal email). But the problem is that I can't use my supposedly deleted non associated personal email to create another FF account. Every time I do, it says "Primary account email required" So what do I do

All Replies (4)

for609291
for609291
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After you delete an account, you have to use your primary account to re-enable it and then use your secondary email to for that account.

for609291
for609291
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We will respond later on please keep updated.

Athraithe ag for609291 ar

user2000779
user2000779 Úinéir na ceiste
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I didn't delete my account. I simply wanted to change my FF account that I made at work to use my work email. So that FF account now has one primary email, my work email and no secondary email listed. Because I deleted this email (personal) from my account.

But If I try to use my personal email, which is now not associated to any FF account at all. It tells me I can't create one and tries to sign me into FF account and says "Primary account email required".

This email shouldn't be associated to any FF account. Because I deleted it out of my FF account from both the Primary and Secondary email.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to delete that account to see whether that frees all involved email addresses and then create two accounts to be used for home and work.

I'm not sure why you want to use Sync if you only have one device connected to a Firefox Sync Account or do you have other (mobile) devices that you want to connect to either Firefox Account?

Keep in mind that Sync is optional and isn't meant to be used as a backup, but it meant to sync data between connected devices.