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False Security Error "Did Not Connect: Potential Security Issue" because of "clock time"? Why did/would a clock stop the functional app/site to work?

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Before I did the "latest updates" from October 31, all these apps & sites worked fine (videos, games, etc). Now after I did the update suddenly instead it says: "Did Not Connect: Potential Security Issue Firefox detected an issue and did not continue to gate.starislandgames.com. The website is either misconfigured or your computer clock is set to the wrong time. It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. What can you do about it? Your computer clock is set to 11/8/2019. Make sure your computer is set to the correct date, time, and time zone in your system settings, and then refresh gate.starislandgames.com.

If your clock is already set to the right time, the website is likely misconfigured, and there is nothing you can do to resolve the issue. You can notify the website’s administrator about the problem."

This has NEVER happened before. Some of those also don't work/function on Chrome. It obviously isn't my clock, it's either Facebook & other sites running the videos & games or a certain site running them. The first sentence said (after the Did Not Connect part) makes it sound like YOU/Mozilla stopped it from working or going to the site, even though it's clearly the site itself that doesn't work in general (maybe from that expired certificate, NOT because it's an hour off LOL, OR they got attacked with malware like some others in past months). At least I know it's not just me that can't use those apps for now.

Before I did the "latest updates" from October 31, all these apps & sites worked fine (videos, games, etc). Now after I did the update suddenly instead it says: "Did Not Connect: Potential Security Issue Firefox detected an issue and did not continue to gate.starislandgames.com. The website is either misconfigured or your computer clock is set to the wrong time. It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. What can you do about it? Your computer clock is set to 11/8/2019. Make sure your computer is set to the correct date, time, and time zone in your system settings, and then refresh gate.starislandgames.com. If your clock is already set to the right time, the website is likely misconfigured, and there is nothing you can do to resolve the issue. You can notify the website’s administrator about the problem." This has NEVER happened before. Some of those also don't work/function on Chrome. It obviously isn't my clock, it's either Facebook & other sites running the videos & games or a certain site running them. The first sentence said (after the Did Not Connect part) makes it sound like YOU/Mozilla stopped it from working or going to the site, even though it's clearly the site itself that doesn't work in general (maybe from that expired certificate, NOT because it's an hour off LOL, OR they got attacked with malware like some others in past months). At least I know it's not just me that can't use those apps for now.
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  • Shockwave Flash 32.0 r0

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Tuilleadh Eolais

Wesley Branton
  • Top 10 Contributor
646 réiteach 5254 freagra

The answer your question that you asked in your title, having your computer's date and time set incorrectly could cause this type of issue. A website's certificate has a start and end date, so if your time is not set correctly, Firefox may think that the certificate either isn't valid yet or has expired.

However, that's probably not the problem because, as you said, your date and time is configured correctly.

The first thing you should try is clearing your Firefox cache to force Firefox to completely redownload the website.

If that doesn't help, I believe that your certificate store file may be corrupt.

If none of that helps, I'd recommend reviewing the Secure connection failed and Firefox did not connect page to see if anything from there can help.

Hope this helps.

The answer your question that you asked in your title, having your computer's date and time set incorrectly could cause this type of issue. A website's certificate has a start and end date, so if your time is not set correctly, Firefox may think that the certificate either isn't valid yet or has expired. However, that's probably not the problem because, as you said, your date and time is configured correctly. The first thing you should try is [[How to clear the Firefox cache|clearing your Firefox cache]] to force Firefox to completely redownload the website. If that doesn't help, I believe that [[What do the security warning codes mean?#w_corrupted-certificate-store|your certificate store file may be corrupt]]. If none of that helps, I'd recommend reviewing the [[Secure connection failed and Firefox did not connect]] page to see if anything from there can help. Hope this helps.
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cor-el
  • Top 10 Contributor
  • Moderator
17580 réiteach 159050 freagra

The certificate used for gate.starislandgames.com is valid from September 9, 2019 until November 8, 2020 (still one year from now), so if your clock is correct then there shouldn't be a problem with an expired certificate.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

The certificate used for gate.starislandgames.com is valid from September 9, 2019 until November 8, 2020 (still one year from now), so if your clock is correct then there shouldn't be a problem with an expired certificate. You can check the connection settings. *Options/Preferences -> General -> Network: Connection -> Settings If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings": *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
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