Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When trying to clear cache in Options/Privacy and Security my cache will not clear beyond 9.8 MB

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 49 views
  • Freagra is déanaí ó tdbailey

more options

Apologies if I've mistakenly asked this question already. When trying to clear my Cached Web Content in Options/Privacy and Security it will not clear to 0 but remains at 9.8 MB every time. i.e."Your stored cookies, site data, and cache are currently using 9.8 MB of disc space." I worry that this indicates a bug in my system.

Réiteach roghnaithe

Thank you very much, Fred. Followed your advice but could not find cache/cache2 folder in File Explorer. However having selected Form and Search history + Cache only in Clear Recent History then CLOSING FIREFOX and WAITING for 20 seconds, found the problem cleared itself. The clue to the solution was in your reply. Thanks again, Tom.

Read this answer in context 👍 0

All Replies (4)

more options

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

more options

Réiteach Roghnaithe

Thank you very much, Fred. Followed your advice but could not find cache/cache2 folder in File Explorer. However having selected Form and Search history + Cache only in Clear Recent History then CLOSING FIREFOX and WAITING for 20 seconds, found the problem cleared itself. The clue to the solution was in your reply. Thanks again, Tom.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

Athraithe ag FredMcD ar

more options

Oops. OK, Fred. That's done.