Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox 60.9.0 (ESR) suddenly unresponsive

  • Gan freagra
  • 1 leis an bhfadhb seo
more options

Hi, There.

Two troubles:

1. For no apparent reason, half the icons on my Firefox toolbar have vanished. Running a mouse over the blank areas reveals only outlines of the former icons, plus pop-up labels.

Image link: https://i.imgur.com/o9OY8gE.png

2. The browser is completely unresponsive. Bookmarks don't work, and neither do the "ghosts" of vanished icons.

I've tried uninstalling and reinstalling the browser (v60.9.0 ESR) AND restoring a recently saved profile, but these issues persist. How to proceed?

Kind thanks for your help.

Brooks

- - - - - - - - - - - - - - - - -

EDIT: Problem solved! I disabled all of my extensions, then re-enabled them again. One by one, their icons reappeared on the toolbar, and now the browser is completely functional again. Thanks for reading this far!

Hi, There. Two troubles: 1. For no apparent reason, half the icons on my Firefox toolbar have vanished. Running a mouse over the blank areas reveals only outlines of the former icons, plus pop-up labels. Image link: https://i.imgur.com/o9OY8gE.png 2. The browser is completely unresponsive. Bookmarks don't work, and neither do the "ghosts" of vanished icons. I've tried uninstalling and reinstalling the browser (v60.9.0 ESR) AND restoring a recently saved profile, but these issues persist. How to proceed? Kind thanks for your help. Brooks - - - - - - - - - - - - - - - - - EDIT: Problem solved! I disabled all of my extensions, then re-enabled them again. One by one, their icons reappeared on the toolbar, and now the browser is completely functional again. Thanks for reading this far!

Athraithe ag BrooksNYC ar