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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I've tried everything, and Firefox is still slow to start and keeps crashing. Any advice would be appreciated.

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kafreeman1076
kafreeman1076
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Every time I start up Firefox it takes a very long time to load and it keeps crashing and freezing. I have tried everything that the troubleshooting pages suggest, but I'm still having problems. Any help would be appreciated.

Every time I start up Firefox it takes a very long time to load and it keeps crashing and freezing. I have tried everything that the troubleshooting pages suggest, but I'm still having problems. Any help would be appreciated.

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WMagicModel
WMagicModel
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Hi Kafreeman1076,

Sorry to hear about those problems with crashing and freezing. I take it you already looked into some of the knowledge based articles but I will link them just in case :

Troubleshooting article for crashing: Troubleshoot Firefox crashes (closing or quitting unexpectedly) {link}

Does it freeze/hang at startup? Firefox keeps crashing at startup {link}

Have you experienced crashes in Safe Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: