Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

lost passwords in profile move

  • 6 fhreagra
  • 4 leis an bhfadhb seo
  • 88 views
  • Freagra is déanaí ó FredMcD

more options

I have moved my old firefox profile to a new computer (from pc to mac) and just migrated the profile.

I've been using the master password option for my profile on pc for years, but on the profile move to mac, when I launch firefox, everything seems to be working fine, except for passwords. I noticed by default master password was not enabled. I attempted to turn that on (it asked to create a new password and said an existing one was not set), but when I attempted to create it, it came up with an error saying master password can not be reset.

it shows no saved logins or passwords currently on the new mac profile

I've moved the profile from PC to PC in the past and didn't have this issue. I'm currently lost as to how to fix this.

I have moved my old firefox profile to a new computer (from pc to mac) and just migrated the profile. I've been using the master password option for my profile on pc for years, but on the profile move to mac, when I launch firefox, everything seems to be working fine, except for passwords. I noticed by default master password was not enabled. I attempted to turn that on (it asked to create a new password and said an existing one was not set), but when I attempted to create it, it came up with an error saying master password can not be reset. it shows no saved logins or passwords currently on the new mac profile I've moved the profile from PC to PC in the past and didn't have this issue. I'm currently lost as to how to fix this.

Réiteach roghnaithe

Try to delete pkcs11.txt in the profile folder as this is not a safe file to transfer.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 1

All Replies (6)

more options

Réiteach Roghnaithe

Try to delete pkcs11.txt in the profile folder as this is not a safe file to transfer.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

thank you thank you!

more options

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

more options

I didn't move a profile. FF started new with this new sync thing and no passwords showing up. I logged into lockwise and still NO passwords show up. You have lost over 100 passwords I had in FF. HOW can I get them back? I had them printed out and can't find it. Please help me. I had to put this as a reply 'cause I cant enter the question in here.

Athraithe ag josemq2a ar

more options

ANCHE IO DOPO UN AGGIORNAMENTO HO PERSO TUTTE LE PASSWORD SALVATE... NON SO COSA FARE...

more options

roxytes Vai all'inizio di qualsiasi pagina web 'support.mozilla.org' e usa il link 'Ottieni supporto per la community' : https://support.mozilla.org/en-US/questions/new

Seleziona il prodotto per quale sia il problema (Firefox o altro). Ora seleziona la categoria per il problema. In fondo è Altro.

Descrivi il problema in breve (una riga). Quindi premere <invio>. Il sito Web mostrerà tutti i post precedenti che potrebbero esserti utili. Se nulla nell'elenco può aiutare, in basso premere il tasto pulsante; 'Nessuno di questi risolve il mio problema.'

Ora inserisci tutte le informazioni relative al problema. Nella parte inferiore di questo, è possibile aggiungere immagini.

Sotto questo è 'Informazioni sulla risoluzione dei problemi.' Si prega di premere il pulsante 'Condividi dati.' Questo ci consentirà di esaminare i dettagli del tuo sistema. 'Nessuna informazione personale raccolta.'