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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Trusteer Raport keeps asking me to re-install it.

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  • Freagra is déanaí ó FredMcD

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FF 69 - Win 10 pro - Each time I access Santander's website I am asked to update Trusteer Raport, each time i complete it, it says that it has completed sucessfully. It's OK in Google Chrome. Any ideas please?

FF 69 - Win 10 pro - Each time I access Santander's website I am asked to update Trusteer Raport, each time i complete it, it says that it has completed sucessfully. It's OK in Google Chrome. Any ideas please?

All Replies (5)

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Reboot the computer. If there is still a problem, contact its support.

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Hi, i forgot to mention I have re-booted several time over the weeks it's been going on, I have also uninstalled and reinstalled Trusteer with power off and on’s between and it still keeps asking.

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Hello DaveAd,

Would you please take a look at this and see if maybe it applies to you :

https://mark1408.wordpress.com/2019/02/28/how-to-install-trusteer-rapport-on-firefox-as-a-non-admin-user/

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Sorry, no, but I always run as administrator enyway (i never set up a windows user) - however i did try to run FF 'as administrator' and it still failed. Not sure if that is what you meant with the link. Dave

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FredMcD said

If there is still a problem, contact its support.