Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.
Why don't you have a real help line, phone or chat so people can get individual help? Why are you destroying a fantastic tool?
No help line to ask individual questions. Browser made impossibly complicated. What is all this about? It's nuts.
All Replies (2)
This forum is entitled questions, go ahead and ask a question.
" Why don't you have a real help line, phone or chat "
Because Mozilla, the company that makes Firefox (which is a free product), doesn't have the financial means to maintain a professional help desk or call center ......
But like the-edmeister said : go ahead and ask a question - the people who answer questions here are better motivated than those on a professional help desk, as they're not doing it for the money, but because they want to help people.