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When I try and send messages I can't

Postáilte

I get this message Sending of the message failed. The message could not be sent using Outgoing server (SMTP) mail.btinternet.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I get this message Sending of the message failed. The message could not be sent using Outgoing server (SMTP) mail.btinternet.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.
Luaigh

Tuilleadh mionsonraí faoin chóras

Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.100 Safari/537.36

Tuilleadh Eolais

JohannHan
  • Top 25 Contributor
3 réiteach 76 freagra

Can you login on webmail?

Can you login on webmail?
An bhfuil an freagra seo cabhrach?
Luaigh

Úinéir na ceiste

Thanks Johann. Yes I can through bt mail. But I can't send messages with Mozilla Thunderbird as i stated above. Thanks

Thanks Johann. Yes I can through bt mail. But I can't send messages with Mozilla Thunderbird as i stated above. Thanks
An bhfuil an freagra seo cabhrach?
Luaigh
Matt
  • Top 10 Contributor
  • Moderator
3214 réiteach 21996 freagra

In order for us to better investigate this issue, we'll need some more information.

Could you please do the following:

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Open a reply to this post, and paste your troubleshooting information.
In order for us to better investigate this issue, we'll need some more information. Could you please do the following: # Open the menu '''[[Image:Fx57Menu]] > Help > Troubleshooting Information''', then click '''Copy text to Clipboard'''. # Open a reply to this post, and paste your troubleshooting information.
An bhfuil an freagra seo cabhrach?
Luaigh
Cuir ceist

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