Recent answers to I am having a problem with Gmail and its interface.https://support.mozilla.org/ga-IE/questions/12643632019-07-15T07:31:10-07:00Hello Denis,
Would you please take a look at this thread and scroll down to :
"Have you tried 2019-07-15T07:31:10-07:00McCoy-therealhttps://support.mozilla.org/ga-IE/questions/1264363#answer-1237699<p>Hello Denis,
</p><p>Would you please take a look at this thread and scroll down to&nbsp;:
</p><p>"<em>Have you tried temporarily disabling your anti-virus scanner to see if the behavior changes? It’s critical you also try disabling any internet or e-mail related extensions/add-ons it has. Don't forget to re-enable it after the test.
</em>
</p><p><em> Have you tried disabling any other monitoring or internet protection programs (like Net-Nanny) which could be blocking Gmail?</em>"
</p><p><a href="https://support.google.com/mail/thread/4300116?hl=en" rel="nofollow">https://support.google.com/mail/thread/4300116?hl=en</a>
</p><p>If that doesn't help either, maybe you'd consider posting a question here&nbsp;:
</p><p><a href="https://support.google.com/mail/thread/new?hl=en" rel="nofollow">https://support.google.com/mail/thread/new?hl=en</a>
</p>Hmm, it sounds a bit like the broken Gmail problem in the following thread, which we didn't solve: h2019-07-15T06:58:48-07:00jscher2000https://support.mozilla.org/ga-IE/questions/1264363#answer-1237686<p>Hmm, it sounds a bit like the broken Gmail problem in the following thread, which we didn't solve: <a href="https://support.mozilla.org/questions/1229922" rel="nofollow">https://support.mozilla.org/questions/1229922</a>
</p>jscher2000 said
Denis said
jscher2000 said
The missing icons could be due to a blocked font. Are2019-07-15T06:40:30-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1237676<p><em>jscher2000 <a href="#answer-1237657" rel="nofollow">said</a></em>
</p>
<blockquote>
<em>Denis <a href="#answer-1237641" rel="nofollow">said</a></em>
<blockquote>
<em>jscher2000 <a href="#answer-1237639" rel="nofollow">said</a></em>
<blockquote>
The missing icons could be due to a blocked font. Are button icons missing on a lot of sites? They can be blocked by font settings (not letting pages decide what fonts are used, blocking downloadable fonts), or by add-ons that filter content (example: uBlock Origin has a remote font block option).
</blockquote>
<p>I have the same front as I have been using for past 3 years.
</p>
</blockquote>
<p>I'm sorry, I don't know what that means.
</p><p>If you haven't already, could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.
</p><p><em>If Firefox is not running:</em> Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
</p><p><em>If Firefox is running:</em> You can restart Firefox in Safe Mode using either:
</p>
<ul><li> "3-bar" menu button &gt; "?" Help button &gt; Restart with Add-ons Disabled
</li><li> (menu bar) Help menu &gt; Restart with Add-ons Disabled
</li></ul>
<p>and OK the restart.
</p><p><em>Both scenarios:</em> A small dialog should appear. Click "Start in Safe Mode" (<em>not</em> Refresh).
</p><p>Any improvement?
</p>
</blockquote>
<p>I have tried everything wahts in here. <a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</p>My_Cheese_Is_Slippin' said
Denis,
Did you remember to reload the tab?
In Options
Privacy & Se2019-07-15T06:37:25-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1237672<p><em>My_Cheese_Is_Slippin' <a href="#answer-1237647" rel="nofollow">said</a></em>
</p>
<blockquote>
Denis,
Did you remember to reload the tab?
In Options
Privacy &amp; Security page
Content Blocking -&gt; Manage Exceptions
add:
<a href="https://mail.google.com/" rel="nofollow">https://mail.google.com/</a>
<a href="https://www.mail.google.com" rel="nofollow">https://www.mail.google.com</a>
</blockquote>
<p>It doesnt help.
</p>Denis said
jscher2000 said
The missing icons could be due to a blocked font. Are button icons mis2019-07-15T06:09:53-07:00jscher2000https://support.mozilla.org/ga-IE/questions/1264363#answer-1237657<p><em>Denis <a href="#answer-1237641" rel="nofollow">said</a></em>
</p>
<blockquote>
<em>jscher2000 <a href="#answer-1237639" rel="nofollow">said</a></em>
<blockquote>
The missing icons could be due to a blocked font. Are button icons missing on a lot of sites? They can be blocked by font settings (not letting pages decide what fonts are used, blocking downloadable fonts), or by add-ons that filter content (example: uBlock Origin has a remote font block option).
</blockquote>
<p>I have the same front as I have been using for past 3 years.
</p>
</blockquote>
<p>I'm sorry, I don't know what that means.
</p><p>If you haven't already, could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.
</p><p><em>If Firefox is not running:</em> Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
</p><p><em>If Firefox is running:</em> You can restart Firefox in Safe Mode using either:
</p>
<ul><li> "3-bar" menu button &gt; "?" Help button &gt; Restart with Add-ons Disabled
</li><li> (menu bar) Help menu &gt; Restart with Add-ons Disabled
</li></ul>
<p>and OK the restart.
</p><p><em>Both scenarios:</em> A small dialog should appear. Click "Start in Safe Mode" (<em>not</em> Refresh).
</p><p>Any improvement?
</p>Denis,
Did you remember to reload the tab?
In Options
Privacy & Security page
Content Blocking -2019-07-15T05:52:50-07:00user104147805413306348376805769878442569366https://support.mozilla.org/ga-IE/questions/1264363#answer-1237647<p>Denis,
Did you remember to reload the tab?
</p><p>In Options
Privacy &amp; Security page
Content Blocking -&gt; Manage Exceptions
add:
<a href="https://mail.google.com/" rel="nofollow">https://mail.google.com/</a>
<a href="https://www.mail.google.com" rel="nofollow">https://www.mail.google.com</a>
</p>jscher2000 said
The missing icons could be due to a blocked font. Are button icons missing on a lo2019-07-15T05:39:10-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1237641<p><em>jscher2000 <a href="#answer-1237639" rel="nofollow">said</a></em>
</p>
<blockquote>
The missing icons could be due to a blocked font. Are button icons missing on a lot of sites? They can be blocked by font settings (not letting pages decide what fonts are used, blocking downloadable fonts), or by add-ons that filter content (example: uBlock Origin has a remote font block option).
</blockquote>
<p>I have the same front as I have been using for past 3 years.
</p>My_Cheese_Is_Slippin' said
Denis,
Try clearing your cookies, site data and cache.
In Options on t2019-07-15T05:38:38-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1237640<p><em>My_Cheese_Is_Slippin' <a href="#answer-1237605" rel="nofollow">said</a></em>
</p>
<blockquote>
Denis,
Try clearing your cookies, site data and cache.
In Options on the Privacy &amp; Security page
Scroll down to Cookies &amp; Site Data
Select Clear Data
Or to specifically target only Gmail you can do Forget About This Site:
<a href="https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&amp;redirectslug=Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history" rel="nofollow">Delete browsing, search and download history on Firefox</a>
Scroll down to 'Remove a single website from your history.'
</blockquote>
<p>Nothing has helped.
</p>The missing icons could be due to a blocked font. Are button icons missing on a lot of sites? They c2019-07-15T05:36:14-07:00jscher2000https://support.mozilla.org/ga-IE/questions/1264363#answer-1237639<p>The missing icons could be due to a blocked font. Are button icons missing on a lot of sites? They can be blocked by font settings (not letting pages decide what fonts are used, blocking downloadable fonts), or by add-ons that filter content (example: uBlock Origin has a remote font block option).
</p>Caution:
Forget About This Site will also clear your logins & passwords.
2019-07-15T04:18:31-07:00user104147805413306348376805769878442569366https://support.mozilla.org/ga-IE/questions/1264363#answer-1237607<p>Caution:
Forget About This Site will also clear your logins &amp; passwords.
</p>Denis,
Try clearing your cookies, site data and cache.
In Options on the Privacy & Security page2019-07-15T04:17:30-07:00user104147805413306348376805769878442569366https://support.mozilla.org/ga-IE/questions/1264363#answer-1237605<p>Denis,
Try clearing your cookies, site data and cache.
</p><p>In Options on the Privacy &amp; Security page
Scroll down to Cookies &amp; Site Data
Select Clear Data
</p><p>Or to specifically target only Gmail you can do Forget About This Site:
<a href="https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&amp;redirectslug=Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history" rel="nofollow">Delete browsing, search and download history on Firefox</a>
Scroll down to 'Remove a single website from your history.'
</p>I am not able to click on the 2 icons on the right (picture 1).
I am not able to click on any icons 2019-07-15T04:02:48-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1237594<p>I am not able to click on the 2 icons on the right (picture 1).
</p><p>I am not able to click on any icons (delete, archive, refresh) because there are not any (picture 2).
</p><p>I am not able to click on "I am not a robot" and I know that Gmail isnt using Captcha. But everytime it is required I cannot do anything because it isnt showed (picture 3).
</p>Hi Denis,
If you could be a little more clear about what is happening.
Gmail does not use an "I'm no2019-07-15T03:51:52-07:00user104147805413306348376805769878442569366https://support.mozilla.org/ga-IE/questions/1264363#answer-1237585<p>Hi Denis,
If you could be a little more clear about what is happening.
Gmail does <em>not</em> use an "I'm not a robot" Captcha. When are you encountering this?
Could you include a screenshot of your problem with Gmail?
</p>I would be grateful if somebody would help me.
2019-07-15T03:46:35-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1237582<p>I would be grateful if somebody would help me.
</p>Can somebody help me?
2019-07-11T22:22:45-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1236692<p>Can somebody help me?
</p>Hello My_Cheese_Is_Slippin',
I know they do not use Captcha but not only my Gmail icons and buttons 2019-07-10T21:10:27-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1236428<p>Hello My_Cheese_Is_Slippin',
</p><p>I know they do not use Captcha but not only my Gmail icons and buttons are not working but also Captcha...
</p>Hi Denis,
I've never known Gmail to use a Captcha for logging in. Try this link - https://accounts.g2019-07-10T21:08:21-07:00user104147805413306348376805769878442569366https://support.mozilla.org/ga-IE/questions/1264363#answer-1236427<p>Hi Denis,
I've never known Gmail to use a Captcha for logging in. Try this link - <a href="https://accounts.google.com" rel="nofollow">https://accounts.google.com</a>
</p>I am having a problem with "I am not a robot" thing. I am not able to see the place where you click 2019-07-10T17:09:22-07:00denis.ekehttps://support.mozilla.org/ga-IE/questions/1264363#answer-1236399<p>I am having a problem with "I am not a robot" thing. I am not able to see the place where you click that you are not a robot.
</p><p>I assume it is related with the Gmail problem.
</p>