X
Tap here to go to the mobile version of the site.

Fóram Tacaíochta

Why does Firefox keep defaulting to its own settings?

Postáilte

Every few days now, I open my browser to find a black screen and I have to reset all my own preferences again, untick 'highlights' and 'tips' re-tick restore previous session/top sites - everything. I've uninstalled firefox and reinstalled it, removed the user data files and cache but it won't stop doing it - it's exasperating. Is there something I haven't ticked or unticked that is making this do this all the time please? I'm not a techy, so be gentle...

Every few days now, I open my browser to find a black screen and I have to reset all my own preferences again, untick 'highlights' and 'tips' re-tick restore previous session/top sites - everything. I've uninstalled firefox and reinstalled it, removed the user data files and cache but it won't stop doing it - it's exasperating. Is there something I haven't ticked or unticked that is making this do this all the time please? I'm not a techy, so be gentle...
Attached screenshots

Réiteach roghnaithe

Thank you Tyler. I will do that and wait a few days to see if it does it again.

Read this answer in context 0
Luaigh

Tuilleadh mionsonraí faoin chóras

Breiseáin Shuiteáilte

  • Shockwave Flash 32.0 r0

Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Tuilleadh Eolais

Tyler Downer
  • Top 25 Contributor
  • Moderator
1525 réiteach 10617 freagra

Freagra Cabhrach

Please update to Firefox 68, and let me know if you still see this issue.

Please update to Firefox 68, and let me know if you still see this issue.
An bhfuil an freagra seo cabhrach? 1
Luaigh

Réiteach Roghnaithe

Thank you Tyler. I will do that and wait a few days to see if it does it again.

Thank you Tyler. I will do that and wait a few days to see if it does it again.
An bhfuil an freagra seo cabhrach?
Luaigh
cor-el
  • Top 10 Contributor
  • Moderator
17334 réiteach 156717 freagra

Freagra Cabhrach

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.


If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile": *https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks You can open the <b>about:profiles</b> page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using. *Do NOT click any Remove button on this page. *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles ---- *https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation
An bhfuil an freagra seo cabhrach? 1
Luaigh

Úinéir na ceiste

Thank you Cor-el. I shall wait and see if Tyler's suggestion works but if not, I shall do as you suggest.

Thank you Cor-el. I shall wait and see if Tyler's suggestion works but if not, I shall do as you suggest.
An bhfuil an freagra seo cabhrach?
Luaigh
Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.