Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Adobe downloading file - ask what to do every time

  • 5 fhreagra
  • 1 leis an bhfadhb seo
  • 25 views
  • Freagra is déanaí ó Unajet

more options

I've seen this question asked before but the solution given did not work for me. Every time I go to download a .pdf, Firefox will ask 'what do you want firefox to do?'. I have selected 'open with adobe reader (default)', and have the 'do this every time' box checked. It will then open the file to view on the screen. If I close it and click the same download button, it ask the question again, totally ignoring the 'every time' checked box. These files are standard Adobe .pdf and should be recognizable by Firefox every single time, but it acts like its never seen the file type before. I've tried a couple of different solutions but nothing works. Any ideas?

I've seen this question asked before but the solution given did not work for me. Every time I go to download a .pdf, Firefox will ask 'what do you want firefox to do?'. I have selected 'open with adobe reader (default)', and have the 'do this every time' box checked. It will then open the file to view on the screen. If I close it and click the same download button, it ask the question again, totally ignoring the 'every time' checked box. These files are standard Adobe .pdf and should be recognizable by Firefox every single time, but it acts like its never seen the file type before. I've tried a couple of different solutions but nothing works. Any ideas?

All Replies (5)

more options

Hi Unajet, if you double-check the Options page, has Firefox saved the Open in Acrobat setting there? This article will get you to that setting: View PDF files in Firefox or choose another viewer.

I've seen this question asked before but the solution given did not work for me. ... I've tried a couple of different solutions but nothing works.

What else did you try?


Do you notice this problem on a particular website, or does it happen with all PDFs from everywhere? Some websites do not send the PDF-specific Content-Type header (application/pdf) and then Firefox doesn't treat them like PDFs but instead like a generic kind of binary file. I created an add-on to work around that issue (when a file has a .pdf extension, it corrects the content-type):

https://addons.mozilla.org/firefox/addon/content-type-fixer/

I suggest keeping it turned off, and turning it on when you get to a site with that problem.

more options

Yes, Adobe is already set up as the default .pdf program. I also found a solution where you delete a certain file that has your preferences so that you start over. It didn't work. All of the .pdf's that I'm trying to open are being sent over in Gmail using Firefox browser. They are invoices from different companies, but are all .pdf's.

more options

Hmm, are they opening from the Gmail "attachments" domain, which I think is the usercontent one, or from Google Drive?

Either way, you could try my extension to see whether that resolves it.

more options

Hi Unajet, In Options -> General page do you have Downloads set to Save files to...

And Applications set to Preview in Firefox

more options

Yes, I have used both 'preview in firefox' and 'adobe' but not matter which one is listed, when I click 'download' on the actual file, it still wants to know every single time my choice.