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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó philipp

masashi_tashiro
masashi_tashiro
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Firefox crashed at exactly 10pm ET, and has been crashing at start-up ever since. I've managed to get it open in Safe Mode, but am unable to access any bookmarks or other basic features.

"Refreshing" FIrefox has only exacerbated the problem, as I can't even get it to start up the browser in Safe Mode now.

Crash ID: bp-b4257bc5-1a09-49bf-bef5-941e30190521

Firefox crashed at exactly 10pm ET, and has been crashing at start-up ever since. I've managed to get it open in Safe Mode, but am unable to access any bookmarks or other basic features. "Refreshing" FIrefox has only exacerbated the problem, as I can't even get it to start up the browser in Safe Mode now. Crash ID: bp-b4257bc5-1a09-49bf-bef5-941e30190521

All Replies (1)

philipp
philipp
  • Moderator
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hi, can you try if these steps help to address the crash?:

  • press windows-key + R and open '%localappdata%'
  • an explorer window should open up
  • in there look for the folder labelled Mozilla and delete it