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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

After upgrading to Ubuntu 18.04, Firefox will not scroll or or change pages properly, I tried refresh and it failed. I want to REDOWNLOAD Firefox, How do I do t

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dalexndr
dalexndr
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This message is being entered from a 32 bit machine that is NOT EXPERIENCING any problems. the problem pertains to a Toshiba Sattelie Laptop with an AMD A6-5200 apu with radeon HD graphics x 4 running 64bit Ubuntu 18.04 and Firefox Quantum 66.03(64 bIt). machine and

I SUSPECT THAT my copy of Firefox could be corrupt

The scroll bar on the right side of the screen does not respond properly. Arrow keys appear to have no effect. When AND IF Firefox brings up a new page it winds up being interspersed onto the old page. I have already tried refresh -- nothing. I tried reinstalling Firefox but that did not change anything. I would like to REDOWNLOAD this version of Firefox and see if that fixes the problem How do I force it to go to your site, obtain a new copy and download it over the my current copy. Note, I just did the Ubuntu 18.04 upgrade on another (32 bit) machine and everything is fine on THAT machine. SO HOW DO I DOWNLOAD AN ENTIRELY NEW COPY OF FIREFOX? Thank you

This message is being entered from a 32 bit machine that is NOT EXPERIENCING any problems. the problem pertains to a Toshiba Sattelie Laptop with an AMD A6-5200 apu with radeon HD graphics x 4 running 64bit Ubuntu 18.04 and Firefox Quantum 66.03(64 bIt). machine and I SUSPECT THAT my copy of Firefox could be corrupt The scroll bar on the right side of the screen does not respond properly. Arrow keys appear to have no effect. When AND IF Firefox brings up a new page it winds up being interspersed onto the old page. I have already tried refresh -- nothing. I tried reinstalling Firefox but that did not change anything. I would like to REDOWNLOAD this version of Firefox and see if that fixes the problem How do I force it to go to your site, obtain a new copy and download it over the my current copy. Note, I just did the Ubuntu 18.04 upgrade on another (32 bit) machine and everything is fine on THAT machine. SO HOW DO I DOWNLOAD AN ENTIRELY NEW COPY OF FIREFOX? Thank you

All Replies (3)

FredMcD
FredMcD
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Did you get your Firefox from Mozilla or somewhere else?

Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

dalexndr
dalexndr Úinéir na ceiste
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Hello and thank you FredMcD, I am away from home for a few days and will try your suggestions as soon as I am back. I appreciate your help!

Donn

cor-el
cor-el
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You currently have the Firefox version from the Ubuntu repositories, so if you want to keep this version then you need to check this in Ubuntu software management. Ubuntu makes changes to its own branded Firefox version, so this version might behave differently.

You can find the full version of the current Firefox release (66.0.3) in all languages and all operating systems here:

You can also consider to contact Ubuntu for support.