Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Mouse sleeps every ten seconds

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • Freagra is déanaí ó FredMcD

more options

My mouse goes to sleep after ten seconds of inactivity.

As long as I keep the mouse in motion, everything is fine, but if it stops moving for ten seconds or more, then when I move it again, there is a small delay before it starts working, as if it was asleep.

Quanum 63.0, windows 7, USB wired mouse, direct to USB Port, no hub. I have restored firefox, and unchecked 'allow computer to save power' in all mice drivers and USB drivers. What else is there to do?

All Replies (2)

more options

Are there any problems in rendering pages? There was an issue caused by malware some time back where a page would stop loading if you didn't keep moving the mouse. To rule that out, you could try some of the cleaning tools listed in this article: Troubleshoot Firefox issues caused by malware.

more options

Also, try reloading the mouse software from its website.

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only> Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers