Please explain the problem in detail. What happens? What is the exact error messages?

No error message. My contact list is in 1st name order (Firefox default) and I'd like to change it to surname aphabetical order. Is this possible?

Are you talking about your e-mail address book? You will have to contact support for your e-mail provider.

helenalaurie said

Can I switch to surname order?

Hello helenalaurie,

In case you're using Thunderbird, please take a look at the Chosen Solution in this thread ......

If you're not using Thunderbird, you might find an answer among these search results

FredMcD said

Are you talking about your e-mail address book? You will have to contact support for your e-mail provider.

My email provider (AOL) had my listing in surname order but when I switched to Firefox it changed to first name order.

helenalaurie said

My email provider (AOL) had my listing in surname order but when I switched to Firefox it changed to first name order.

You could ask AOL Email Support :

https://help.aol.com/email-support

McCoy said

helenalaurie said

Can I switch to surname order?

Hello helenalaurie,

In case you're using Thunderbird, please take a look at the Chosen Solution in this thread ......

If you're not using Thunderbird, you might find an answer among these search results

Many thanks. Sounds helpful. I'll give it a try.