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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How to prevent all bookmarks disappearing and not be retrievable?

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  • 1 leis an bhfadhb seo
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  • Freagra is déanaí ó bulldwang

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Twice in the past couple of months I have lost all my bookmarks.

I have tried everything Support suggested. No suggestions have been able to solve this bug.

How can this be permanently prevented (other than daily backup)?

On a desktop using Windows 7.

All Replies (2)

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I recommend a complete uninstall of firefox and deleting the mozilla folder and restart and reinstalling firefox. Make sure to backup the latest bookmark so you can import it back after the install.

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Have deleted/removed and re-installed 3 times. Same problem happens again. Bookmarks evaporate