Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How to prevent all bookmarks disappearing and not be retrievable?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • Freagra is déanaí ó bulldwang

more options

Twice in the past couple of months I have lost all my bookmarks.

I have tried everything Support suggested. No suggestions have been able to solve this bug.

How can this be permanently prevented (other than daily backup)?

On a desktop using Windows 7.

All Replies (2)

more options

I recommend a complete uninstall of firefox and deleting the mozilla folder and restart and reinstalling firefox. Make sure to backup the latest bookmark so you can import it back after the install.

more options

Have deleted/removed and re-installed 3 times. Same problem happens again. Bookmarks evaporate