X
Tap here to go to the mobile version of the site.
Scheduled maintenance: Thursday, April 2, between 3pm and 5pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

Fóram Tacaíochta

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox browser will not open, tried reinstalling, no change.

Postáilte

I click on the icon as I always have. I see a spinning wheel and then it just disappears. I have uninstalled and reinstalled 4 times. No change. I try running as administrator, again receive a spinning wheel which then disappears and no change. I'm using an HP laptop with Windows 7. The browser was working just fine 2 days ago (Saturday, Sept 22).

I click on the icon as I always have. I see a spinning wheel and then it just disappears. I have uninstalled and reinstalled 4 times. No change. I try running as administrator, again receive a spinning wheel which then disappears and no change. I'm using an HP laptop with Windows 7. The browser was working just fine 2 days ago (Saturday, Sept 22).

Tuilleadh mionsonraí faoin chóras

Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

Tuilleadh Eolais

Shadow110 1072 réiteach 14836 freagra

Hi, what Security Software are you running ? McAfee ? If so it took files out 2 days ago on people.

Please get a copy of your Profile and stash it someplace safe.

Please boot into Safe Mode with Networking : https://support.hp.com/ca-en/document/c01835750

See if you can uninstall it now. If not please try with this :

Reinstall with Current Release Firefox 62.0.2 with a Full Version Installer

Hi, what Security Software are you running ? McAfee ? If so it took files out 2 days ago on people. Please get a copy of your Profile and stash it someplace safe. Please boot into Safe Mode with Networking : https://support.hp.com/ca-en/document/c01835750 See if you can uninstall it now. If not please try with this : *https://www.revouninstaller.com/revo_uninstaller_free_download.html Reinstall with Current Release Firefox 62.0.2 with a Full Version Installer *https://www.mozilla.org/firefox/all/

Úinéir na ceiste

Yes, this is my work computer and they are running McAfee. How do I get a copy of my profile?

Yes, this is my work computer and they are running McAfee. How do I get a copy of my profile?

Úinéir na ceiste

Disregard my question about the Profile. I figured out how to back this up. I followed the steps to enter safe mode and uninstalled. I used the link to install again. I followed the steps to install and got so far as to "Launch Firefox". I click launch, get the spinning wheel, and then nothing.

Disregard my question about the Profile. I figured out how to back this up. I followed the steps to enter safe mode and uninstalled. I used the link to install again. I followed the steps to install and got so far as to "Launch Firefox". I click launch, get the spinning wheel, and then nothing.
FFus3r 50 réiteach 757 freagra
see this page: * https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load