Since a recent update when I select Firefox prefernces from the drop down menu nothing happens.
Since a recent update when I select Firefox, 'Preferences' or 'About Firefox' from the drop down menu nothing happens.
All Replies (2)
Do you have Ghostery? It seems to cause this problem.
As a workaround disable Ghostery or access Firefox settings by typing about:preferences in the address bar.
You can bookmark it for easier access.
Try to reinstall Firefox in case something got broken.
Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 62.0:
- trash the currently installed Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean reinstall
- install the new version that you have downloaded
- https://support.mozilla.org/en-US/kb/Installing+Firefox+on+Mac
Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.