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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why is my preferences page not displaying any text?

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My preferences page doesn't display any text so it makes changing them very difficult.

I've tried turning off all of my extensions and changing to a default theme, all to no avail.

Réiteach roghnaithe

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 1

All Replies (9)

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I tried uploading a screenshot to the original question, but it didn't take.

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Réiteach Roghnaithe

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

Please let us know if this solved your issue or if need further assistance.

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Refreshing Firefox worked! Thank you!

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Note that this can happen if you set text color and background color to the same color.

  • Options/Preferences -> General: Fonts & Colors -> Colors
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Pkshadow said

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST. then Please let us know if this solved your issue or if need further assistance.

I have the same problem. I have a clean install of v64, and I've tried the solutions suggested above, but still not seeing the text for some add-ons' options. Some, like "trash mail" display OK, but other like "ReloadMatic" just show the checkboxes with no text.

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Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 32.0.0.101

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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@ FredMCD:

This is an old thread created in August by another user on Mac, so the info in the System Details list doesn't apply.


@ guiman:

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions/plugins.


Are you possibly using a dark theme in your OS?

This could also be a problem with a font.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Hi. I've updated Flash, and started a new thread as you suggested.

Thanks.

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