Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Email won't open - error 15 keeps popping up on screen

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 40 views
  • Freagra is déanaí ó McCoy

more options

I can access web sites and news stories but the email access won't open, just a blank page with error 15.

Réiteach roghnaithe

ntil1947 said

I can access web sites and news stories but the email access won't open, just a blank page with error 15.

Error 15 - that is Yahoo

Please see : https://help.yahoo.com/kb/SLN3549.html

Read this answer in context 👍 0

All Replies (2)

more options

Separate Security Issue, please update your Flash 28.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.154 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please note : Firefox 52.9.0esr is the last browser available for XP/VISTA that will compatible. Do not download anything higher as will cause issues.

Note : No further Support for XP/VISTA after month end.

Please update your expired OS to keep yourself and Others safe.

Hi, So that is out of the way. As Firefox is not a Email Client, where are you getting Error 15 from ?

more options

Réiteach Roghnaithe

ntil1947 said

I can access web sites and news stories but the email access won't open, just a blank page with error 15.

Error 15 - that is Yahoo

Please see : https://help.yahoo.com/kb/SLN3549.html