Recent answers to I Do not get any confirmation email for accounthttps://support.mozilla.org/ga-IE/questions/11949522017-12-20T06:07:49-08:00Hi Jon,
These are my thoughts, I would love to keep having you use Firefox.
I highly recommend you2017-12-20T06:07:49-08:00rmcguiganhttps://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1053400<p>Hi Jon,
</p><p>These are my thoughts, I would love to keep having you use Firefox.
I highly recommend you check your spam filters <a href="http://mx1.mailfilter.no" rel="nofollow">mx1.mailfilter.no</a> and itpays - enom and norid seem to be the services for the domain. In the bug the Firefox Sync Engineers checked and you are not being blocked from an email reaching your inbox, but the filters you have for your email service.
</p>
<ul><li><a href="https://mxtoolbox.com/SuperTool.aspx?action=mx%3ahagleskyting.no&amp;run=toolpage#" rel="nofollow">reference</a>
</li></ul>Hi Guigs,
I am really sorry, but I do not understand anything out of this. I have installed the new 2017-12-19T04:28:24-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052900<p>Hi Guigs,
I am really sorry, but I do not understand anything out of this. I have installed the new version, but still the confirmation mail does not arrive....... Think I better stick to Chrome, I can not use more of both your and my time on this. Please let me have your thoughts?
BR,
Jon
</p>I have posted the bug for reference to get it started, https://bugzilla.mozilla.org/show_bug.cgi?id=2017-12-19T02:18:36-08:00rmcguiganhttps://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052837<p>I have posted the bug for reference to get it started, <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1426192" rel="nofollow">https://bugzilla.mozilla.org/show_bug.cgi?id=1426192</a>
</p><p>Please confirm the steps you took with the newest version of Firefox and feel free to add it to the bug. If the email address does also not work with bugzilla, which I think will not be the case, please feel free to post back here or ping me directly.
</p>Hey Jon,
Let's open up a bug. Use this question as a reference, please add your email address to th2017-12-19T02:13:47-08:00rmcguiganhttps://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052835<p>Hey Jon,
Let's open up a bug. Use this question as a reference, please add your email address to the bug.
</p><p>There is one last item I need you to do. Can you please install a version of Firefox, the latest version and try to sign up for a sync account in the separate instance of Firefox?
</p><p><a href="https://www.mozilla.org/en-US/firefox/" rel="nofollow">https://www.mozilla.org/en-US/firefox/</a>
</p><p>Try the process there. Your version, 47, is very out of date. However let's try it in another install first, then we can safely move all your profile info to the new instance.
</p>Well, we've just established that sending you an email to that email address works.
Went over your 2017-12-18T20:28:52-08:00Happy112https://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052705<p>Well, we've just established that sending you an email to that email address works.
</p><p>Went over your thread again and what it comes down to&nbsp;:
</p><p>You never got the verification email ......
</p>jonsalve said
I do not understand? My domain is hagleskyting.no, and my email is jon@hagleskyting.2017-12-18T18:47:55-08:00Happy112https://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052673<p><em>jonsalve <a href="#answer-1052664" rel="nofollow">said</a></em>
</p>
<blockquote>
I do not understand? My domain is <a href="http://hagleskyting.no" rel="nofollow">hagleskyting.no</a>, and my email is jon@hagleskyting.no
</blockquote>
<p>My bad ......
</p><p>I asked, because when I clicked on that '<a href="http://hagleskyting.no" rel="nofollow">hagleskyting.no</a>' it took me to a page that has nothing to do with email.
Sorry &nbsp;!
</p>Happy112 said
jonsalve said
2) My domain is: hagleskyting.no
That's not the domain of your em2017-12-18T18:05:45-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052664<p><em>Happy112 <a href="#answer-1052655" rel="nofollow">said</a></em>
</p>
<blockquote>
<em>jonsalve <a href="#answer-1052646" rel="nofollow">said</a></em>
<blockquote>
2) My domain is: <a href="http://hagleskyting.no" rel="nofollow">hagleskyting.no</a>
</blockquote>
<p>That's not the domain of your <em><strong>email address</strong></em>, is it, Jon &nbsp;?
</p><p><br>
</p><p>Wouldn't that be something like '<a href="http://outlook.com" rel="nofollow">outlook.com</a>' &nbsp;?
&lt;/bI do not understand? My domain is <a href="http://hagleskyting.no" rel="nofollow">hagleskyting.no</a>, and my email is jon@hagleskyting.no
&lt;/p&gt;
</p></blockquote>jonsalve said
2) My domain is: hagleskyting.no
That's not the domain of your email address, i2017-12-18T17:12:43-08:00Happy112https://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052655<p><em>jonsalve <a href="#answer-1052646" rel="nofollow">said</a></em>
</p>
<blockquote>
2) My domain is: <a href="http://hagleskyting.no" rel="nofollow">hagleskyting.no</a>
</blockquote>
<p>That's not the domain of your <em><strong>email address</strong></em>, is it, Jon &nbsp;?
</p><p>Wouldn't that be something like '<a href="http://outlook.com" rel="nofollow">outlook.com</a>' &nbsp;?
</p>Hi Rachel,
got some nice help from Happy 112, but she had no experience with Sync modul. Sorry if I2017-12-18T16:47:43-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052646<p>Hi Rachel,
got some nice help from Happy 112, but she had no experience with Sync modul. Sorry if I messed this up, but I really tried to make it work. Regarding your questions;
1) No email in my spam folders. Not in my Outlook or in my webmail.
2) My domain is: <a href="http://hagleskyting.no" rel="nofollow">hagleskyting.no</a>
3) No error to see. Only thin seen is that it says I have been sendt a confirmation mail.......
</p><p>Looking forward into your reply
</p><p>BR....
</p><p>Jon
</p>guigs said
Hi there,
Thank you for your question, i understand that your verification email for 2017-12-18T16:42:02-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052643<p><em>guigs <a href="#answer-1050829" rel="nofollow">said</a></em>
</p>
<blockquote>
Hi there,
Thank you for your question, i understand that your verification email for setting up a Firefox Sync account does not arrive in your inbox. The previous links provided are for when you already have set up an account, and you may have forgotten your password or the email cannot reach an inbox with the email provided.
I am still here to help. Can you please verify a couple of questions, so that we can figure out a little bit about what you already tried, this can help me further diagnose the issue.
<ol><li>Is there an email in your spam folder from accounts@mozilla.com?
</li><li>Can you share your domain of the email address
</li><li>Can you provide a screenshot of the error you are seeing if you are seeing any?
</li></ol>
Thank you and I look forward to your reply!
Rachel
</blockquote>jonsalve said
-) But as I said several times....There is not any error message. Only message is th2017-12-18T05:28:47-08:00Happy112https://support.mozilla.org/ga-IE/questions/1194952?page=2#answer-1052384<p><em>jonsalve <a href="#answer-1052378" rel="nofollow">said</a></em>
</p>
<blockquote>
<dl><dd>-) But as I said several times....There is not any error message. Only message is that the confirmation email has been sent&nbsp;?
</dd></dl>
</blockquote>
<p>Okay, I was merely repeating the administrator's request.
</p><p>I don't know anything about Sync (don't use it myself).
</p><p>You still should remove that screenshot, though .......
</p>-) But as I said several times....There is not any error message. Only message is that the confirmat2017-12-18T05:16:01-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952#answer-1052378<dl><dd>-) But as I said several times....There is not any error message. Only message is that the confirmation email has been sent&nbsp;?
</dd></dl>Oh boy - am I glad I decided to 'stick around' a bit longer :
Please, remove that screens2017-12-18T04:51:47-08:00Happy112https://support.mozilla.org/ga-IE/questions/1194952#answer-1052356<p>Oh boy - am I glad I decided to 'stick around' a bit longer&nbsp;:
</p><p>Please, remove that screenshot (you might get 'spammed') - guigs asked for a screenshot that shows the error message that you get ......
</p>Enclosed is the Screenshot
2017-12-18T04:46:16-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952#answer-1052353<p>Enclosed is the Screenshot
</p>jonsalve said
Sorry, my Domain is hagleskyting.no
Well, thank you !
Any chance you can pr2017-12-18T04:38:44-08:00Happy112https://support.mozilla.org/ga-IE/questions/1194952#answer-1052350<p><em>jonsalve <a href="#answer-1052348" rel="nofollow">said</a></em>
</p>
<blockquote>
Sorry, my Domain is <a href="http://hagleskyting.no" rel="nofollow">hagleskyting.no</a>
</blockquote>
<p>Well, thank you &nbsp;!
</p><p>Any chance you can provide that screenshot guigs also asked for &nbsp;?
</p><p>If you need help to create a screenshot, please see&nbsp;:
</p><p><a href="/en-US/kb/how-do-i-create-screenshot-my-problem" rel="nofollow">How do I create a screenshot of my problem?</a>
</p><p>Once you've done this, attach the saved screenshot file to your forum post by clicking the <strong>Browse...</strong> button below the <em>Post your reply</em> box.
</p>Sorry, my Domain is hagleskyting.no
2017-12-18T04:30:21-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952#answer-1052348<p>Sorry, my Domain is <a href="http://hagleskyting.no" rel="nofollow">hagleskyting.no</a>
</p>The Admin also asked you :
" Can you share your domain of the email address ? "
And y2017-12-18T04:29:09-08:00Happy112https://support.mozilla.org/ga-IE/questions/1194952#answer-1052346<p>The Admin also asked you&nbsp;:
</p><p><em>" Can you share your domain of the email address &nbsp;? "</em>
</p><p>And you asked what that means - well, the domain of an email address
is the part that comes <strong>after</strong> the <strong>@</strong> symbol .....
</p>Thanks,
regarding errors, I do not get any, only that I need to confirm my account.
2017-12-18T04:15:27-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952#answer-1052343<p>Thanks,
regarding errors, I do not get any, only that I need to confirm my account.
</p>Also :
The Administrator (guigs) asked you some questions, like e.g.:
Can you provide a s2017-12-18T04:11:26-08:00Happy112https://support.mozilla.org/ga-IE/questions/1194952#answer-1052338<p>Also&nbsp;:
</p><p>The Administrator (guigs) asked you some questions, like e.g.:
</p><p><em> Can you provide a screenshot of the error you are seeing if you are seeing any? </em>
</p><p>And&nbsp;: it took you wo days to reply to the Admin's post, but you expect an answer right away .....
Patience, my friend, patience &nbsp;!
</p><p>However&nbsp;: if it takes too long (people do have days off, vacation, get sick etc.) - I'll contact another Administrator, okay &nbsp;?
</p>You are right :-)
Norwegians are not late you know.....
I awaiting how to manage then.....
2017-12-18T04:04:51-08:00jonsalvehttps://support.mozilla.org/ga-IE/questions/1194952#answer-1052331<p>You are right&nbsp;:-)
Norwegians are not late you know.....
</p><p>I awaiting how to manage then.....
</p>