Firefox crashes
bp-0a9c3c7b-c2e5-47d3-948c-d70610170928
All Replies (3)
Product Firefox Release Channel beta Version 57.0b3 Build ID 20170925150345 OS Windows 7 OS Version 6.1.7600
bp-0a9c3c7b-c2e5-47d3-948c-d70610170928 Signature: igdusc64.dll | HeapFree | igdusc64.dll | HeapFree | igdusc64.dll | igd10iumd64.dll | stdext::_Hash<T>::insert
igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation
igdusc64.dll = Intel Graphics Accelerator Drivers for Windows 7(R) Intel Corporation
This is for Sumo's Related Bugs 1403353 ASSIGNED --- Increase in crashes with Intel's igdusc64.dll module during Firefox 57
The bug was only opened yesterday.
See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
If you use the basic Windows 7 without service pack 1 then try to install this service pack (Win 7 SP1) as these crashes mainly happen with the basic Windows 7 version.