Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

printer is nto getting command from firefox browser

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó Scribe

darrylo
darrylo
more options

I can print emails. cannot print from web and cannot print attachments to emails. The printer does not seem to be receiving print commands for anythin except emails. My printer had been printing fine for over a year until this week.

I can print emails. cannot print from web and cannot print attachments to emails. The printer does not seem to be receiving print commands for anythin except emails. My printer had been printing fine for over a year until this week.

All Replies (1)

Scribe
Scribe
more options

Hi, please try having a look at Fix printing problems in Firefox.

If that doesn't do it, try starting in Safe Mode, by holding down Shift when you start Firefox, and see if you can use the printer whilst in Safe Mode: Diagnose Firefox issues using Troubleshoot Mode.

Note: it is possible this is a bug affecting Vista users, since I have recently seen another similar one, so if the above doesn't resolve your problem, please let us know. https://support.mozilla.org/en-US/questions/1150453