Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

The more i go down, the more firefox doesn´t respond, or gets in slow motion

  • 8 bhfreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó FredMcD

more options

Hello

I have a CPU i7 6700K, a GTX 980M 8G, and 32G of RAM, when i´m in Facebook on a gif page, the more i go down, the more firefox doesn´t respond, or comes back again in slow motion, and doesn´t play the gifs; i´m also facing the "script" error, but it only appears after a long time of roiling down the page.

My CPU starts whispering more and more, and nothing rolls out.....

I saw the instructions to fix it, but when i disable the "script" thing, the page on Facebook doesn´t open because java is required... CPU and RAM isn´t a problem to.........i don´t know what to do

All the help is welcome

Thank you

Athraithe ag AlJourgensen ar

All Replies (8)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

Nop......still the same problem after i did all that you said, CPU boosts even with hardware option disabled....

Now i get this

Script: https://www.facebook.com/rsrc.php/v3/yh/r/xdQoPqKHHoz.js:33

Athraithe ag AlJourgensen ar

more options

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

more options

Hello, any luck with a new firefox profile ?

thank you

more options

FredMcD said

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

Same thing my friend. I don´t have any problem with passwords, i only have with the quantity of gifs that are loaded in one simple facebook group page, the more i scroll down, the slower it gets, until the "script" error appear


ideato said

Hello, any luck with a new firefox profile ? thank you

I don´t have a profile.

more options

A profile contains everything about the user: bookmarks, history, settings, add-ons . . . . . .

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Type about:profiles<enter> in the address bar.

more options

FredMcD said

A profile contains everything about the user: bookmarks, history, settings, add-ons . . . . . . Use these links to create a new profile. Use this new profile as is. Is the problem still there? http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible Type about:profiles<enter> in the address bar.

But how creating a profile, is going to solve a "script" problem? I don´t understand that one

more options

If the problem is in your current profile, this will show it