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when closing Firefox, why does "Remember logins for sites" automatically get unchecked?

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 22 views
  • Freagra is déanaí ó philipp

Varmann
Varmann
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On my PC, every time I close Firefox - which I do when I am finished with my internet activity - under TOOLS/SECURITY/LOGINS, the box I had previously checked for "Remember logins for sites", automatically gets unchecked. Then when I open Firefox again, I have to check the box again. It stays checked until I close Firefox and then cycle repeats itself.

Why does this happen. I refreshed Firefox but this did not correct the situation. How can I get Firefox to stop this? I have version 49.0.1

thank you.

On my PC, every time I close Firefox - which I do when I am finished with my internet activity - under TOOLS/SECURITY/LOGINS, the box I had previously checked for "Remember logins for sites", automatically gets unchecked. Then when I open Firefox again, I have to check the box again. It stays checked until I close Firefox and then cycle repeats itself. Why does this happen. I refreshed Firefox but this did not correct the situation. How can I get Firefox to stop this? I have version 49.0.1 thank you.

All Replies (4)

philipp
philipp
  • Moderator
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hi, which security software are you using?

Varmann
Varmann Úinéir na ceiste
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Philip

I am using Trend Micro. Thing is, my wife has the same system and software I do - - new computers, operating system, etc. all installed the same day and she does not have this problem. Curious. thanks /barry

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

philipp
philipp
  • Moderator
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thanks, other users of trend micro security software have reported similar issues - the trend micro password manager that might be automatically installed as a separate application on your system might responsible for that behaviour. please uninstall it through your system control panel in case you have it present but are not using it.