For a good many months I have been trying to figure out what is causing my computer to have a pop-up message which says "Please enter the master password for the Software Security Device". This message appears within a few seconds each time I go online and almost every time I changed screens with a new browser address: If I do not click the X box it will not allow me to proceed with any further actions. This only happens when I use the Firefox browser. I have checked with my internet provider and they tell me this message has nothing to do with their system, services, etc. I have looked into all aspects of the virus protection they provide (something called F-Secure) and there is nothing thereat which can address this issue. Again, this only occurs when I use Firefox to search with. (My other browser is Chrome.) Otherwise that source is a good one that I prefer to use. I saw your email address at the bottom of the Firefox page screen and so this is how I have contacted you. Please inform me as to how to eliminate the message mentioned above and/or to eliminate the need for a Master Password. What's it for, anyway? (I have NO IDEA as to anything about a "master password" and I resent being asked for it for virtually every effort I make to change browser addresses, etc.) Please assist in any way you can, letting me know, if you know, if there is someone else I should contact to address this concern. Thank you very much for your time and attention! Kevin R. Landry