Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I am unable to (effectively?) install extensions. I have tried online suggestions without success.

cbrookej
cbrookej
more options

Firefox was creeping after I had disabled all addons. So I tried Refresh, having been assuered that a number of files, including Bookmarks, would be preserved. I have spent at least an hour trying to re-install some extensions. I have tried online suggestions without success. I have made four attempts to install Classic theme restorer. I have gotten one pannel which suggests that it is installed. but I it does not appear to be operative. I still see the new GUI. This is a substantial handicap, as I am not very familiar with the new GUI.

As far as I can tell, two other extenmsions have not been installed. And I have not been able to recover my bookmarks. Numerous other changes have occurred, including an invasion of Yahoo and Google products. I seem to have a number of plugins installed which I have neither re-installed nor re-acitvated

I am running Windows 7, with Firefox 45

Firefox was creeping after I had disabled all addons. So I tried Refresh, having been assuered that a number of files, including Bookmarks, would be preserved. I have spent at least an hour trying to re-install some extensions. I have tried online suggestions without success. I have made four attempts to install Classic theme restorer. I have gotten one pannel which suggests that it is installed. but I it does not appear to be operative. I still see the new GUI. This is a substantial handicap, as I am not very familiar with the new GUI. As far as I can tell, two other extenmsions have not been installed. And I have not been able to recover my bookmarks. Numerous other changes have occurred, including an invasion of Yahoo and Google products. I seem to have a number of plugins installed which I have neither re-installed nor re-acitvated I am running Windows 7, with Firefox 45

Réiteach roghnaithe

The Star creates a bookmark for the current page. The Clipboard opens the Bookmarks Manager.

Read this answer in context 👍 1

All Replies (2)

FredMcD
FredMcD
more options

If you have any other questions/problems, this is the place.

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

cbrookej said

Does anyone care about the opacity of FF electronic support to non-geeks? If so, could any of you refer me somewhere I could detail some difficulties I have had with it? I could describe a few problems very explicitly, which I hope might facilitate fixing the problems.

Search is a sore point on this site, it needs a lot of improvement. If there are specific Knowledgebase articles that do not address things they should address, you can use the Tools in the left column of the article to start a new discussion or to insert a proposed change into the article.

  1. 1
  2. 2