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"remember logins" in the security settings keeps shutting off automatically?

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Recently the "remember logins" in the security settings keeps turning off. I turn it back on, restart Firefox, and it works for a while, then sometime later when I start up Firefox the setting is off?? How can I keep it set to on permanently unless I change it??

Recently the "remember logins" in the security settings keeps turning off. I turn it back on, restart Firefox, and it works for a while, then sometime later when I start up Firefox the setting is off?? How can I keep it set to on permanently unless I change it??

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

If you do not keep changes after a restart or otherwise have problems with preferences, see:


There are other things that need attention.

The System Details List shows that you have multiple Flash plugins.

  1. Shockwave Flash 13.0 r0
  2. Shockwave Flash 15.0 r0
  3. Shockwave Flash 21.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\