Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does searching.com show up every time I start firefox?

  • 3 fhreagra
  • 3 leis an bhfadhb seo
  • 22 views
  • Freagra is déanaí ó Annie_Miller

more options

Since the last firefox update, every time I open the browser, Searching.com comes up. I've deselected all the search engines in the options menu from the toolbar, but that didn't help. I've even put in my preferred search engine, but that one doesn't even show up. I'm getting a little irritated that this search engine keeps popping up, and it includes a 'your computer may be compromised. please do this to fix it.' I have avast full version, so there should be no issues with malware. Help!

Since the last firefox update, every time I open the browser, Searching.com comes up. I've deselected all the search engines in the options menu from the toolbar, but that didn't help. I've even put in my preferred search engine, but that one doesn't even show up. I'm getting a little irritated that this search engine keeps popping up, and it includes a 'your computer may be compromised. please do this to fix it.' I have avast full version, so there should be no issues with malware. Help!

Réiteach roghnaithe

Are you talking about the home page?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Read this answer in context 👍 0

All Replies (3)

more options

Réiteach Roghnaithe

Are you talking about the home page?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

You can also check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

You can open the about:config page via the location/address bar and search for prefs that refer to Searching.com. You can reset user set (bold) Searching.com pref(s) via the right-click context menu to the default value. You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

more options

It seems that your browser is hijacked by Searching.com browser hijacker. You can try removing this browser hijacker by following the manual removal guide given in this post.