X
Tap here to go to the mobile version of the site.

Fóram Tacaíochta

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Existing account with working sync; password lost

Postáilte

I have a working Firefox sync account, running on two computers already. I tried to log in on a new computer, and received a "Password Incorrect" error. I think this is related to the change to Sync in Sep 2015.

My account was created in 2012, and the password is stored in a password manager, so I know it is not lost and not incorrect. The password was last changed in Aug 2012.

I tried following the instructions here: https://support.mozilla.org/en-US/kb/sync-your-firefox-bookmarks-history-passwords-and- but there is already a Sync account with my email address, so it doesn't work.

How do I create a new Firefox account with the existing email address, without losing the existing information? Is it best to delete the account with a connected computer, then create a new account and synchronise again?

I have a working Firefox sync account, running on two computers already. I tried to log in on a new computer, and received a "Password Incorrect" error. I think this is related to the change to Sync in Sep 2015. My account was created in 2012, and the password is stored in a password manager, so I know it is not lost and not incorrect. The password was last changed in Aug 2012. I tried following the instructions here: https://support.mozilla.org/en-US/kb/sync-your-firefox-bookmarks-history-passwords-and- but there is already a Sync account with my email address, so it doesn't work. How do I create a new Firefox account with the existing email address, without losing the existing information? Is it best to delete the account with a connected computer, then create a new account and synchronise again?

Réiteach roghnaithe

Of course I can reset the password, and log in from an existing system with the new password to restore the stored configuration/history from that browser. I think I've answered my own question.

Read this answer in context 0

Tuilleadh mionsonraí faoin chóras

Breiseáin Shuiteáilte

  • This plugin provides integration with Gnome Shell for live extension enabling and disabling. It can be used only by extensions.gnome.org

Feidhmchlár

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:43.0) Gecko/20100101 Firefox/43.0

Tuilleadh Eolais

Réiteach Roghnaithe

Of course I can reset the password, and log in from an existing system with the new password to restore the stored configuration/history from that browser. I think I've answered my own question.

Of course I can reset the password, and log in from an existing system with the new password to restore the stored configuration/history from that browser. I think I've answered my own question.