Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dúnadh an snáithe seo agus cuireadh sa chartlann é. Cuir ceist nua má tá cabhair uait.

They make widevine for foxfire. I uninstalled it and then reinstalled it FOR FOXFIRE, but you arbitrarily am blocking it from all

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 10 views
  • Freagra is déanaí ó the-edmeister

more options

You gave me an inadequate answer to my questions and refuse to dialogue with me, but send me an email that I cannot reply to.

Question: Why have you banned widevine (Hoopla) from being used in Foxfire? Your inadequate response: If an extension is corrupt, you can remove and reinstall it. However, if the message is that the extension cannot be verified, that may indicate that Widevine has not yet submitted it to Mozilla for review and digital signing, which is a new security feature in Firefox 43. You can learn more about this signature requirement in our support article: Add-on signing in Firefox. If you cannot access Hoopla media without Widevine, and Widevine is not yet available in a signed version, you can make a temporary exception to the signing requirement until an update is available. This is global for all extensions, there's currently no way to make an exception only for this extension. (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful. (2) In the search box above the list, type or paste xpin and pause while the list is filtered (3) Double-click the xpinstall.signatures.required preference to switch it from true to false -- note that this is for Firefox 43 only

My response: No true. There is a version for foxfire. do your research from hoopla. you are arbitrarily blocking it. From their install website:

It's free and installs in seconds

System requirements:

   PC: Windows 7 and 8
   Mac: Intel Mac OS X 10.6 or later

Supported Browsers :

   Firefox
   Internet Explorer
   Safari (Mac)
You gave me an inadequate answer to my questions and refuse to dialogue with me, but send me an email that I cannot reply to. Question: Why have you banned widevine (Hoopla) from being used in Foxfire? Your inadequate response: If an extension is corrupt, you can remove and reinstall it. However, if the message is that the extension cannot be verified, that may indicate that Widevine has not yet submitted it to Mozilla for review and digital signing, which is a new security feature in Firefox 43. You can learn more about this signature requirement in our support article: Add-on signing in Firefox. If you cannot access Hoopla media without Widevine, and Widevine is not yet available in a signed version, you can make a temporary exception to the signing requirement until an update is available. This is global for all extensions, there's currently no way to make an exception only for this extension. (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful. (2) In the search box above the list, type or paste xpin and pause while the list is filtered (3) Double-click the xpinstall.signatures.required preference to switch it from true to false -- note that this is for Firefox 43 only My response: No true. There is a version for foxfire. do your research from hoopla. you are arbitrarily blocking it. From their install website: It's free and installs in seconds System requirements: PC: Windows 7 and 8 Mac: Intel Mac OS X 10.6 or later Supported Browsers : Firefox Internet Explorer Safari (Mac)

All Replies (4)

more options

Are you sure it is supported in your installed version? Have you tried contacting their support team or what is it doing exactly by "Blocking it" I typed it in and it works just fine try copying and pasting http://www.widevine.com/download/videooptimizer

more options

And about the digital signing that is for security purposes for plugins, if they haven't sent in the request it won't work. If it continues contact them.

more options

You can reply to my reply by returning to your original question: https://support.mozilla.org/questions/1101752

Please look carefully at the error message you got in Firefox regarding this extension, and report in the other thread exactly what it is.

more options