Mozilla crashes repeatedly post Windows 10 upgrade, particularly when trying to download things
Crash reports:
bp-2ef09591-05e9-4515-8fcf-da4c12151208 2 minutes ago bp-204cfec7-f7d6-4aef-896e-945d02151208 9 minutes ago bp-95a43022-4e7e-4ffe-9a00-3b8ca2151208 11 minutes ago bp-b70f1c64-14a2-450e-a9c9-19b032151208 15 minutes ago bp-063097f3-3773-428a-a46c-39d832151208 18 minutes ago bp-16783a4e-3433-43d9-9ac1-089662151208 25 minutes ago bp-72a9c4d3-6c9e-426c-ae59-f1fc12151208 26 minutes ago bp-141e728e-e245-45f2-9558-924232151208
All Replies (1)
Can you please try running a system file check on Windows to ensure that your operating system installed all files correctly?
For more information on running a system file check, please refer to this Microsoft support article:
If this does not fix the issue, can you please check to see if there is a file called gdiplus.dll
located in the following directory:
C:\Windows\System32
Let us know if you see one or if it is not there.