broken robot and the words 'invalid request' appear when trying to open gmail. why?
When I click onthe M inbox to look at my emails I get a picture of a broken robot and the words 'invalid request'. I have an HP computer and Windows 10 is downloaded
When I click onthe M inbox to look at my emails I get a picture of a broken robot and the words 'invalid request'.
I have an HP computer and Windows 10 is downloaded
All Replies (1)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.