Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

You Tube Videos Only Play After Computer Restart

  • 5 fhreagra
  • 14 leis an bhfadhb seo
  • Freagra is déanaí ó FredMcD

more options

I'm a musician and I need access to You Tube videos. I didn't have any luck on their forum, and the Firefox Forum rocks, so:

The You Tube videos only play after a complete computer restart. This is on Windows 7 on a Lenovo laptop.

All I get is the spinning circle. This occurs even if I just put the computer to sleep.

I'm using the HTML5 protocol.

Merely restarting Firefox does not help. Neither does using Internet Explorer.

I'd appreciate any suggestions.


All Replies (5)

more options

check this:

  • see if there are updates for your graphics drive drivers

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

  • disable hardware acceleration in the Flash plugin See also:

more options

I do think Flash might have something to do with it, but I'm trying to use the HTML5 - am I correct that Flash is thus not involved?

I've had lots of problems with Flash - I get the "shockwave flash is busy" script all the time, so I've set it to only work when I permit it to do so.

I can't get videos on the news channels (CNN, MSNBC, etc.) either.

What if I just totally disable Flash in the add-ons?

Thanks, I'll try the updates first and report my progress with the suggestions...

more options

I downloaded the latest version of Flash, and so far, so good; it works.

I checked my add-ons, and Shockwave Flash is disabled.

I'll report my progress and hopefully the issue is solved. I'll of course mark it so if so.


more options

I went to and simply read an article.

Once again, You Tube does not work.

So the problem must have something to do with other websites?

Or is it just a time factor?

more options

I've called the big guys to help you. Good luck.