Firefox crashes (multiple times daily for appx 4 days)
Problem signature:
Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 41.0.0.5738 Application Timestamp: 55fb7072 Fault Module Name: mozglue.dll Fault Module Version: 41.0.0.5738 Fault Module Timestamp: 55fb5afb Exception Code: 80000003 Exception Offset: 0000ec7e OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 98b2 Additional Information 2: e55896255cd32d51a93c767d394c7c40 Additional Information 3: f5f1 Additional Information 4: 363bcc4a993d799521d87b984dd0f8b8
All Replies (1)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully. Please do not add the "bp-" prefix yourself.
See also: