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I want to get NAME off of my Firefox.
I would like it if I could find a way to get NAME off of my Firefox. It seems to only be there. I have tried multiple malware/adware/virus programs. I have also tried Add/Remove Programs. I don't want to have to reinstall Firefox because I have reached my Java Limit. I have Windows XP SP3. I can't upgrade to a newer pc or windows. I don't have a money tree. If there is any way to get NAME off please help. It is hendering my, up until now, wonderful experience of Firefox. It is on every page I goto exept oddly Facebook. It keeps opening it's own tabs and forewarding some of the pages I'm on to one of theirs. It started after I got a yahoo search problem fixed in Firefox. Please help. I did have Firefox v39 but updated to 40.0.2 because I hoped it would fix the problem.
All Replies (20)
Is it "Ads by name"? In some past threads, it infected Firefox's program folder and could be cleared using this method:
We use this name, but it's not about removing your settings, it's about making sure the program files are clean (no inconsistent, corrupted, or alien code files). As described below, this process does not disturb your existing settings. Do NOT uninstall Firefox, that's not needed.
(A) Download a fresh installer for Firefox 40.0.2 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.)
(B) Exit out of Firefox (if applicable).
(C) Rename the program folder, either:
(32-bit Windows folder names)
C:\Program Files\Mozilla Firefox
(64-bit Windows folder names)
C:\Program Files (x86)\Mozilla Firefox
C:\Program Files (x86)\OldFirefox
(D) Run the installer you downloaded in #1. It should automatically connect to your existing settings.
Does that flush it?
Note: Some plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:
I missed this on the first reading:
I don't want to have to reinstall Firefox because I have reached my Java Limit.
I actually don't understand what you mean by a Java Limit.
Can you attach a screenshot to show what you mean?
- Use a compressed image type like PNG or JPG to save the screenshot
- Make sure that you do not exceed the maximum size of 1 MB
Here are some pics. Yes it's ads by name, rockettab by name and power by name. I think it's also freezing my facebook games now.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
- Microsoft Safety Scanner:
- Windows Defender:
- Spybot Search & Destroy:
- Kasperky Free Security Scan:
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
The 1st 4 I had already used and they found nothing. The windows defender doesn't work because, of course, it's support expired for Windows XP. I haven't tried the next 2 yet; and the tdsskiller Safety 101: PC Safety, it doesn't have aprogram to download. The mozilla support urls don't help either. I guess I may be trying a full reinstall of Firefox after all. I'll be losing all the Javas I have and with Java not supporting windos XP any longer I may be screwed that way as well
Ok, I've downloaded Spyware search and destroy and kasperkey. I'll deal with them tomorrow. 6 hours of Microsoft Safety Scanner running 6 hours this morning was enough for today.
Try to create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
I guess I'm getting rid of Firefox. These stupid scanners puts tons of things up and I know some of them are good but the rest I'm scared to get rid of because one time I did that on another pc and had to reinstall EVERYTHING. So I geuss firefox has finally bit the dust. Goodbye, it was good while it lasted.
after putting Spybot search and destroy up it's now putting SDTools.exe error. how do I get Spybot from loading when I turn the PC on. I looked in Settings and didn't find anything to stop it. and now these SDTools.exe Errors are coming up. I'm not installing Kasperkey and I'm uninstalling Spybot.
and the SDTools thing is still up and I havn't uninstalled spybot yet.
Yes, please uninstall Spybot Search & Destroy if it doesn't work correctly on your system.
To get rid of Ads by Name, please see my original reply here: https://support.mozilla.org/questions/1078524#answer-768878
It seems the clean reinstall option worked. Let's wait 2 weeks to see if it stays like that. What do I do with the "OldFireFox" folder after that? Keep it? Delete it? Thank you for that.
Dear cor-el. I figured those 1st 3 would work as they had in the past. I guess I just needed a different option. Thanks for helping.
Hi drgnslyr, I'm glad to hear that worked and hope it does not come back.
The two folders I mentioned are probably the only ones that would be of value. However, since you have a live specimen of the evil infection, I might ask you to send it to me. Just have to think about a safe way to do that!
Everything still seems to be working. Only thing that isn't are my Facebook games. They's been freezing since FireFox 39.somthing or other. so I have to use Google Gnome to play those games.
I'm not sure what is happening with your Flash games.
We know that some games do not with with the "asynchronous loading" setting, which was set to false in Firefox 39 but set to true in Firefox 40. You can turn that setting off using a "hotfix" available on the Add-ons site. Your Firefox should eventually load it automatically if you haven't disabled updates, but you can load it manually now to see whether it helps: https://addons.mozilla.org/firefox/addon/firefox-hotfix/
Otherwise, there are a range of possible Flash issues, some involving Firefox settings and some involving Flash settings. This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware acceleration in Flash: right-click the media in the player and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration.
More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable protected mode (Windows Vista and higher)
The protected mode feature of the Flash player plugin has security benefits, but seems to have compatibility issues on some systems. You can disable it using the Add-ons page. Either:
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.
jscher2000 This is what I meant by JAVA hitting a wall:
Windows System Requirements
Windows 8 Desktop Windows 7 Windows Vista SP2 Windows Server 2008 R2 SP1 (64-bit) Windows Server 2012 (64-bit)
Note: As of April 8, 2014 Microsoft stopped supporting Windows XP and therefore it is no longer an officially supported platform. Users may still continue to use Java 7 updates on Windows XP at their own risk, but support will only be provided against Microsoft Windows releases Windows Vista or later.
A Pentium 2 266 MHz or faster processor with at least 128 MB of physical RAM is recommended. You will also need a minimum of 124 MB of free disk space.
Hi drgnslyr, I see, you're stuck with version 7 of the Java plugin. Since that is a separate install from Firefox, and isn't essential for most sites, I think we can set that to one side in resolving the "Ads by name" issue.
So far, a week and firefox is ok. 1 week to go. ;)
Ok, last question for this question. Just thought of it. If I export my bookmarks from this new un NAME de firefox and I send the bookmark file to a pc (with Windows Vista) will it infect the windows vista firefox and the rest of the PC or is the NAME thing just on this PC?