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Get message that "Firefox is not responding."

Postáilte

I hope this is not a duplicate of a previous question. Several days ago, my computer started freezing and hanging up; I started getting message: "Firefox is not responding. Do you want to close program or wait for program to respond." I have Windows 7 and the latest version of F/F. I have restarted computer, cleared cookies and cache. I am not very knowledgeable so have not restarted in safe mode, refreshed F/F or reinstalled F/F. I have checked plugins and they are up to date. Any advice would be very much appreciated. Thank you.

Wilma

I hope this is not a duplicate of a previous question. Several days ago, my computer started freezing and hanging up; I started getting message: "Firefox is not responding. Do you want to close program or wait for program to respond." I have Windows 7 and the latest version of F/F. I have restarted computer, cleared cookies and cache. I am not very knowledgeable so have not restarted in safe mode, refreshed F/F or reinstalled F/F. I have checked plugins and they are up to date. Any advice would be very much appreciated. Thank you. Wilma

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Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

Tuilleadh Eolais

FredMcD
  • Top 10 Contributor
4258 réiteach 59617 freagra

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?