Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't import Bookmarks - Freezes Firefox.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • Freagra is déanaí ó FredMcD

more options

I have downloaded Firefox 35.0.1 for MAC running OSX 10.9.5 Mavericks.

Every time I try to import bookmarks it just freezes Firefox. Tried the feature to import from another browser (Safari and Chrome) as well as importing from a saved HTML file. None work.

I get an error message pop up telling me that Firefox is trying to run a script that is non-responsive. I have to force quit the application.

My machine is clean. I just had the Apple store re-format the entire drive and load OSX Mavericks fresh as a mew machine instal, so there is definitely no junk on my machine that should be causing the problem.

Bookmark imports have always worked easily and without a problem before.

Can anyone help please?

All Replies (1)

more options

Does the message say what script? Did Firefox crash?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.