X
Tap here to go to the mobile version of the site.

Fóram Tacaíochta

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Youtube videos stutter for a second every 30 or so seconds?

Postáilte

I will watch a video on YouTube (any video) and the PICTURE will pause a second while the audio continues uninterrupted (no matter the quality I put it on). It happens every 20-50 seconds (even while not in full screen). I have adobe flash player installed.

I will watch a video on YouTube (any video) and the PICTURE will pause a second while the audio continues uninterrupted (no matter the quality I put it on). It happens every 20-50 seconds (even while not in full screen). I have adobe flash player installed.

Athraithe ag 28dayslate ar

Tuilleadh mionsonraí faoin chóras

Breiseáin Shuiteáilte

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.6.156
  • VLC media player Web Plugin 2.1.3
  • iTunes Detector Plug-in

Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

Tuilleadh Eolais

guigs 1072 réiteach 11697 freagra

HI 28dayslate, I understand that when you watch videos on youtube that the picture stutters, but the audio continues. This happens in the flash player only?

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    fpSettings1.PNG
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

If this is also happening in VLC, try to disable or change the plugin to "always ask" to isolate which player that is causing the issue.

Does this solve the problem? Let us know.

HI 28dayslate, I understand that when you watch videos on youtube that the picture stutters, but the audio continues. This happens in the flash player only? Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox). To disable hardware acceleration in Flash Player: #Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page]. #Right-click on the Flash Player logo on that page. #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open. # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/> # Remove the check mark from '''Enable hardware acceleration'''. # Click '''Close''' to close the Adobe Flash Player Settings Window. # Restart Firefox. This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested. If this is also happening in VLC, try to disable or change the plugin to "always ask" to isolate which player that is causing the issue. Does this solve the problem? Let us know.
FredMcD
  • Top 10 Contributor
4254 réiteach 59582 freagra

It could also be the speed of your web, or other things like downloads.

It could also be the speed of your web, or other things like downloads.

Úinéir na ceiste

That didn't help me. Also I get 30mbps download. My internet speed is fine. It just stutters and I feel like it's Firefox or it's Adobe.

That didn't help me. Also I get 30mbps download. My internet speed is fine. It just stutters and I feel like it's Firefox or it's Adobe.
FredMcD
  • Top 10 Contributor
4254 réiteach 59582 freagra

Start one of the videos. After a moment, press the Pause button. After 20 seconds, press Play. How is it?

Start one of the videos. After a moment, press the '''Pause''' button. After 20 seconds, press '''Play'''. How is it?

Úinéir na ceiste

FredMcD said

Start one of the videos. After a moment, press the Pause button. After 20 seconds, press Play. How is it?

Still does it sadly

''FredMcD [[#answer-683839|said]]'' <blockquote> Start one of the videos. After a moment, press the '''Pause''' button. After 20 seconds, press '''Play'''. How is it? </blockquote> Still does it sadly
FredMcD
  • Top 10 Contributor
4254 réiteach 59582 freagra

When you pause a clip, the clip stops, but the download keeps going. That is why I asked you to use Pause.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

When you pause a clip, the clip stops, but the download keeps going. That is why I asked you to use '''Pause.''' If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Úinéir na ceiste

FredMcD said

When you pause a clip, the clip stops, but the download keeps going. That is why I asked you to use Pause. If you have problems with current Shockwave Flash plugin versions then check this:
  • see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
  • disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
''FredMcD [[#answer-685021|said]]'' <blockquote> When you pause a clip, the clip stops, but the download keeps going. That is why I asked you to use '''Pause.''' If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting''' </blockquote>

Athraithe ag 28dayslate ar

LostGod 14 réiteach 166 freagra
Or try not using flash. (https://www.youtube.com/html5) & (https://addons.mozilla.org/en-US/firefox/addon/youtube-all-html5/?src=search)

Úinéir na ceiste

FredMcD said

When you pause a clip, the clip stops, but the download keeps going. That is why I asked you to use Pause. If you have problems with current Shockwave Flash plugin versions then check this:
  • see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
  • disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:

I did all above and the video still freezes for a split second. The audio continues as normal.

''FredMcD [[#answer-685021|said]]'' <blockquote> When you pause a clip, the clip stops, but the download keeps going. That is why I asked you to use '''Pause.''' If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting''' </blockquote> I did all above and the video still freezes for a split second. The audio continues as normal.
FredMcD
  • Top 10 Contributor
4254 réiteach 59582 freagra

You can disable Flash Protected Mode by setting the dom.ipc.plugins.flash.disable-protected-mode preference to true in about:config and restarting Firefox It doesn't work yet on Windows 8

You can disable Flash Protected Mode by setting the '''dom.ipc.plugins.flash.disable-protected-mode''' preference to true in '''about:config''' and restarting Firefox It doesn't work yet on Windows 8

Úinéir na ceiste

FredMcD said

You can disable Flash Protected Mode by setting the dom.ipc.plugins.flash.disable-protected-mode preference to true in about:config and restarting Firefox It doesn't work yet on Windows 8

I have Windows 8.1 and using Flash version 16,0,0,305. I went into the notepad of the cfg file and made it ProtectedMode=0. So that doesn't help me?

''FredMcD [[#answer-686469|said]]'' <blockquote> You can disable Flash Protected Mode by setting the '''dom.ipc.plugins.flash.disable-protected-mode''' preference to true in '''about:config''' and restarting Firefox It doesn't work yet on Windows 8 </blockquote> I have Windows 8.1 and using Flash version 16,0,0,305. I went into the notepad of the cfg file and made it ProtectedMode=0. So that doesn't help me?
FredMcD
  • Top 10 Contributor
4254 réiteach 59582 freagra

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.

Úinéir na ceiste

I searched everywhere for people who have the same problem but mine is just too unique I guess

I searched everywhere for people who have the same problem but mine is just too unique I guess

Athraithe ag 28dayslate ar

guigs 1072 réiteach 11697 freagra

The split second, do you have an ad blocker?

The split second, do you have an ad blocker?

Úinéir na ceiste

guigs2 said

The split second, do you have an ad blocker?

I do have ad blocker. I disabled it but I still get the pause

''guigs2 [[#answer-687412|said]]'' <blockquote> The split second, do you have an ad blocker? </blockquote> I do have ad blocker. I disabled it but I still get the pause
cor-el
  • Top 10 Contributor
  • Moderator
17520 réiteach 158427 freagra

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Úinéir na ceiste

cor-el said

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

nope. This doesn't help. I restarted into safemode with networking and this time the Youtube video doesn't play at all. "Error occurred"

''cor-el [[#answer-687471|said]]'' <blockquote> Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ </blockquote> nope. This doesn't help. I restarted into safemode with networking and this time the Youtube video doesn't play at all. "Error occurred"
cor-el
  • Top 10 Contributor
  • Moderator
17520 réiteach 158427 freagra

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page. Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note. You can't recover from this 'forget' unless you have a backup of the involved files. It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again. ----- Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Úinéir na ceiste

Is there seriously no answer to this? I have my computer up to date. Every software is up to date and every add on. I don't understand. I EVEN REFRESHED AND RESTORED my laptop and it still has the problem. What's the deal?

Is there seriously no answer to this? I have my computer up to date. Every software is up to date and every add on. I don't understand. I EVEN REFRESHED AND RESTORED my laptop and it still has the problem. What's the deal?
guigs 1072 réiteach 11697 freagra

Hi 28dayslate, So far we have tried the html5 player, disabling hardware acceleration in Firefox and Flash, disabled protected mode, scanned for viruses, removed history and cookies and all associated content in the cache for this website. And we found that there was an error wit starting in Safe mode.

Have you updated your video and graphics card drivers? Upgrade your graphics drivers to use hardware acceleration and WebGL

Hi 28dayslate, So far we have tried the html5 player, disabling hardware acceleration in Firefox and Flash, disabled protected mode, scanned for viruses, removed history and cookies and all associated content in the cache for this website. And we found that there was an error wit starting in Safe mode. Have you updated your video and graphics card drivers? [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]